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Squarespace page no longer formatting embedded audio in-style with the site

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We use embedded audio throughout our site for accessibility using Play.ht.  For years Squarespace has formatted the code so that it is in-style with the rest of the site.  Recently, the formatting is not applied to new audio added.

See image attached. The green audio at the top was just added and is not formatted like the black one below.

Any advice appreciated!

 

Screenshot 2023-07-09 at 3.58.11 PM.png

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Please post the URL for a page on your site where we can see your issue.

A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

Please set up a site-wide password, if your site is not public and you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site.

Please read the site-wide password and how to share a link documentation to understand how they work.

We can then take a look at your issue.

You may find How to post a forum question post useful.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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  • 1 month later...

Technically SS isn't formatting anything. SS simply reads in what play.ht provides.

I suspect a setting has changed in your play.ht account or play.ht updated the default color of their player, perhaps as part of a branding change on their part.

The older color is probably hanging around as those older elements haven't been edited on play.ht or your site recently.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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