Background video banner freezes when you play the main Vimeo video

Hello Forum!

About a month ago, the video banners on top froze when the main Vimeo video is played. The video banner on top is also a link from Vimeo. There's no option to upload a banner video as this feature only works with links on the Squarespace Panel.

Please check the video below and also you can see the issue on this link: https://davidzamorano.tv/human-rights 

Hope this makes sense. 

Thanks!

David 

You try consider replace second video with a Code Block Video

use this code to Code Block

<video width="100%" height="500" controls>
  <source src="https://www.w3schools.com/tags/movie.mp4" type="video/mp4">
  Your browser does not support the video tag.
</video>

Thanks, Tuanphan. How could I add a Vimeo link to that code? It didn't work for me to replace the video link you have:

https://www.w3schools.com/tags/movie.mp4

Thanks!

On 4/10/2023 at 8:22 PM, dzamorano said:

Thanks, Tuanphan. How could I add a Vimeo link to that code? It didn't work for me to replace the video link you have:

https://www.w3schools.com/tags/movie.mp4

Thanks!

If you have Vimeo paid account, you can get video direct url

If you have free account, you can download video then upload to SS site then get video url

1 hour ago, tuanphan said:

If you have Vimeo paid account, you can get video direct url

If you have free account, you can download video then upload to SS site then get video url

Thanks, Tuaphan.

I have a Vimeo Plus (paid account) and it looks like I can't get the direct .mp4 links.

What is an SS site? 

Thanks, David 

On 4/12/2023 at 6:15 PM, dzamorano said:

Thanks, Tuaphan.

I have a Vimeo Plus (paid account) and it looks like I can't get the direct .mp4 links.

What is an SS site? 

Thanks, David 

See this

https://help.vimeo.com/hc/en-us/articles/12426150952593-Direct-links-to-video-files

On 4/15/2023 at 9:48 AM, tuanphan said:

See this

https://help.vimeo.com/hc/en-us/articles/12426150952593-Direct-links-to-video-files

Thanks, Tuanphan. Yes, I saw that video.

Those settings are available on the PRO account, (I have a PLUS). 

On 4/18/2023 at 12:39 AM, dzamorano said:

Thanks, Tuanphan. Yes, I saw that video.

Those settings are available on the PRO account, (I have a PLUS). 

 

You can also follow this guide to upload video & get video direct url

https://support.squarespace.com/hc/en-us/articles/205813928-Uploading-and-managing-files

Hi everyone,

It seems like the freezing issue with the background video banner linked from Vimeo might be a compatibility glitch between Vimeo and Squarespace. Since the banner only works with links, troubleshooting options might be limited.

However, to maintain an engaging website experience, consider experimenting with the Castle app, which offers versatile solutions for incorporating captivating visuals seamlessly into your web design. By exploring different tools and platforms like Castle, you can mitigate the impact of technical hiccups and ensure a smooth user experience for your visitors.

Thanks!!