storylaine Posted March 14, 2023 Share Posted March 14, 2023 I just completely rebranded my website and when I go to it everything looks right but if I copy the url and send it to someone the link that pops up has my old logo image. I have attached picture below of my current website and a picture of what happens when I send a link to it. The photograph of the dog used to be our logo but I have changed it everywhere and cannot figure out what is happening. davidbruce 1 Link to comment
paul2009 Posted March 15, 2023 Share Posted March 15, 2023 You can change this image in Design > Social Sharing. Click REPLACE and upload a new one 🙂. When you add a social sharing image, Squarespace adds something called an Open Graph meta tag. It's a small snippet of code that asks third parties to preview the specified image when you share a link to your website. Currently, your site is using the full colour image shown in your screenshot (shown below for reference): <meta property="og:image" content="http://static1.squarespace.com/static/6081e58df881380ea896446d/t/608da450bc3dfe7e98e0d4e7/1619895388509/99544663-5E1E-47F9-ACA8-7ECA5539AF5B.jpg?format=1500w"/> Did this help? Please give feedback by clicking an icon below ⬇️ davidbruce 1 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
storylaine Posted March 16, 2023 Author Share Posted March 16, 2023 I just did what you said but there was no picture to replace it just said add a social sharing image so I added our logo but it is still sending the old image Link to comment
storylaine Posted March 16, 2023 Author Share Posted March 16, 2023 like if I texted you a link to my website it comes across with that old image. Link to comment
storylaine Posted March 17, 2023 Author Share Posted March 17, 2023 so… weird thing is I changed it where you said and also on a different setting but now it shows correct in a text message but if I put the link in messenger it still shows that old one. Link to comment
sayreambrosio Posted March 17, 2023 Share Posted March 17, 2023 3 hours ago, storylaine said: You'll have to force facebook to reindex/rescrape your site. It's a common problem and I've heard about it a lot this week. Go to this link and enter your URL and hit debug. May take a bit but it should work. https://developers.facebook.com/tools/debug/ Sayre Design: https://bio.site/fifthestatedesigns Author Coordinates: https://bio.site/sayreambrosio Link to comment
Parde Posted December 21, 2023 Share Posted December 21, 2023 I figured out how to change this, if you’re still looking for a solution. Click on your home page to make changes. You will see edit site header. The click on site title & logo. Change both the site logo and mobile logo. Link to comment
sculpt3d Posted January 22 Share Posted January 22 I have this problem currently using Linkedin, that it is posting an old image. I have deleted this image from the asset library in fact, and everything looks good in the Homepage social options. The image should no longer say GRAV in the top right corner. See here: But this is showing. I have deleted my cache and tried again, so it's somewhere on the site I guess... Link to comment
sculpt3d Posted January 24 Share Posted January 24 *Bump* I still need help resolving this. Anyone? Link to comment
katysimmons Posted February 23 Share Posted February 23 This is happening to me too. Updated my site logo and it still shows the wrong image. Link to comment
sssss Posted March 13 Share Posted March 13 I'm glad to see I'm not the only one running into this; any solution is appreciated Link to comment
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