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encountering an issue with my WordPress website hosted on a Linux server

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I am encountering an issue with my WordPress website hosted on a Linux server. I have noticed that some of the images and videos on my website are pointing to Squarespace.com instead of my own domain name. This issue is affecting the user experience of my website and I would like to resolve it as soon as possible.

I have checked my server configuration and WordPress settings, but everything seems to be correct. Could someone please assist me in troubleshooting this issue?

Edited by kimkorton99
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Please post the URL for a page on your site where we can see your issue.

A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

Please set up a site-wide password, if your site is not public and you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site.

Please read the site-wide password and how to share a link documentation to understand how they work.

We can then take a look at your issue.

You may find How to post a forum question post useful.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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  • 3 months later...

I have built my website using Squarespace, but I am encountering issues with the images not displaying correctly. When I upload and insert images into my website's pages or galleries, they appear distorted, pixelated, or not loading at all. This problem is negatively impacting the visual quality of my website and compromising the overall user experience.

 

Expected Result: The images should display clearly, without any distortion or pixelation, and load promptly upon accessing the webpage or gallery.

Actual Result: Upon accessing my website's pages or galleries, the images are either distorted, pixelated, or fail to load entirely. This issue persists across different devices and browsers, affecting the overall visual appeal and user experience of my website.

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Thank you for the useful expected and actual results.

Please post the URL for a page on your site where we can see your issue.

A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

Please set up a site-wide password, if your site is not public and you've not already done so.

Post the password here.

Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site.

Please read the site-wide password and how to share a link documentation to understand how they work.

We can then take a look at your issue.

You may find How to post a forum question post useful.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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