JonathanPenner Posted September 8, 2022 Share Posted September 8, 2022 (edited) Site URL: https://www.rethinkhomes.com/ I have not done any edits or changes on this site for several months. But yesterday I went on to check why a client had not been able to find our social media icons. I discovered that our header and footer were missing. At first I thought it might be a custom CSS or code injection of some kind that stopped working. But after checking all places where I could have injected code, they were all empty. The only way I was able to even take screen shots of the header menu bar was by adding "safe" to the end of my SS site editing page URL https://rhombus-mandolin-jdrl.squarespace.com/config/safe and disable scripts. Can anyone help me figure out what has gone wrong. Edited September 8, 2022 by JonathanPenner Link to comment
christyprice Posted September 8, 2022 Share Posted September 8, 2022 @JonathanPenner it's definitely added code. It might be in Design > Custom CSS or Settings > Advanced > Code Injection. Did you already check both those? christyprice.com 🇺🇸 Austin, TX US ✅ Get my 100+ item Client Process Checklist 📔 Flourish Journal for Creative Entrepreneurs - 365 days of prompts 🎥 Watch Circle Live: Hello Income (feat. Christy Price and Jeremy Schwartz) 🎬 Watch It's Not Hard to Say Goodbye: Crafting Client Offboarding from Circle Day 2023 Link to comment
JonathanPenner Posted September 8, 2022 Author Share Posted September 8, 2022 I checked both of those and even checked any code on the individual pages. All of the Custom CSS or Code Injection blocks are blank. Is it possible there is code, but for some reason I can no longer see it, or it is simply not showing up in either CSS or Code Injection? Link to comment
christyprice Posted September 8, 2022 Share Posted September 8, 2022 @JonathanPenner I’ve never seen code disappear and still apply to the site. Is there a chance it could have been added in page code injection in individual page settings? Or perhaps it’s in a markdown or code block in the footer you could remove in safe mode. christyprice.com 🇺🇸 Austin, TX US ✅ Get my 100+ item Client Process Checklist 📔 Flourish Journal for Creative Entrepreneurs - 365 days of prompts 🎥 Watch Circle Live: Hello Income (feat. Christy Price and Jeremy Schwartz) 🎬 Watch It's Not Hard to Say Goodbye: Crafting Client Offboarding from Circle Day 2023 Link to comment
JonathanPenner Posted September 8, 2022 Author Share Posted September 8, 2022 I did check the individual pages. I didn't actually check code within sections because I didn't think I would have ever put any there for the headers and footers because I don't think it would affect them. I know, I have never seen code disappear either. Also I did create a new page and the header/footer content was still not visible even on a new page. So whatever has happened, I am thinking it must be site wide, not page specific. Is there any other way to check if any code has been added that I could remove. Link to comment
christyprice Posted September 8, 2022 Share Posted September 8, 2022 (edited) It looks like a code block in your footer. Here's a snippet of what I'm seeing when I look at your full site code: </div></div><div class="sqs-block code-block sqs-block-code" data-block-type="23" id="block-yui_3_17_2_1_1662485846517_5073"><div class="sqs-block-content"><style> .header, #footer-sections{ display:none !important; } </style></div></div></div></div></div> </div> </div> </section> </footer> Try viewing the site in safe mode and then looking for the code block in your footer and delete it. Edited September 8, 2022 by christyprice christyprice.com 🇺🇸 Austin, TX US ✅ Get my 100+ item Client Process Checklist 📔 Flourish Journal for Creative Entrepreneurs - 365 days of prompts 🎥 Watch Circle Live: Hello Income (feat. Christy Price and Jeremy Schwartz) 🎬 Watch It's Not Hard to Say Goodbye: Crafting Client Offboarding from Circle Day 2023 Link to comment
JonathanPenner Posted September 8, 2022 Author Share Posted September 8, 2022 THANK YOU!!!!!!! That was it. There was a code black in the footer that stopped working and created the problem. I believe it is fully fixed. That was so helpful. I really appreciate your time. christyprice 1 Link to comment
JonathanPenner Posted September 8, 2022 Author Share Posted September 8, 2022 I believe why I added that (and surprisingly it worked for a couple years), was to remove the black bar that comes up behind the top menu when I scroll down a page. I think it allowed me to make it transparent. In any case I would rather the site work. Link to comment
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