Sections missing (eg. design, settings etc) and paintbrush icon missing

Site URL: https://robejohn.com.au/

Hello, 

I'm editing a website for a client and cannot find the design or settings page. Any idea why this is? I have no idea how to go about styling the site without these options. 

Additionally the paintbrush icon is missing from the top right section. I cannot figure out why. Please help!

Thanks, 

Lydia

I am having this issue as well. I am the only admin/owner of this site so it cannot be my permissions.

Did you ever get to the bottom of it? I'm experiencing the same thing. Really frustrating watching tutorial videos full of buttons that I don't have. Are you using a Windows computer? All of the videos I'm finding seem to be on Macs so I'm wondering if that's the issue.

5 minutes ago, Drewbernian said:

All of the videos I'm finding seem to be on Macs so I'm wondering if that's the issue.

SS did not design a macOS only system. So this is not a Mac vs PC issue.

Creatives may have a tendency to lean towards Macs but again that is not relevant to your issue.

Did you see paul2009's response and did that help? If not, please describe in detail the issues you are having.

Perhaps you are having a v7.0 vs v7.1 issue? Those two versions of SS work in slightly different ways. So if you watch a tutorial for v7.0 it is not going to necessarily work for a v7.1 site and vise versa.

Hey thanks for your reply. I don't think Paul2009's response helps me because I'm the only person on this website and I'm able to edit it in other ways. I've been looking through some articles since I posted and I think it's a 7.0 vs 7.1 issue. I'm using a 7.0 template so maybe that's why I'm not seeing the options I'm looking for. Based on what I'm reading I'm going to try to switch to 7.1 and see if that works. If I switch to v7.1 will I see things like the edit button on the top middle of the screen and the paintbrush option on the top right?

26 minutes ago, Drewbernian said:

If I switch to v7.1 will I see things like the edit button on the top middle of the screen and the paintbrush option on the top right?

Not sure about the top middle button of which you speak but the paint brush icons is part of the v7.1 interface.

While switching to v7.1 will you give you the latest version of SS it won't solve the issue of using tutorials for a version of the site you are not working with. Many tutorials may not tell you which version of SS they are for.

In some cases an effect that is achieved on one version of SS can be applied to another version of SS. It just takes different code or setting to get there. If you end up in that situation, you can of course post here. State your goal and point us to a tutorial as an example of what you want to achieve. I can't guarantee an answer but it doesn't hurt to ask.

17 minutes ago, creedon said:

Not sure about the top middle button of which you speak but the paint brush icons is part of the v7.1 interface.

 

Perfect, I think switching will fix the problems I'm looking at. Thank you for the help!