Analytics traffic disappearance

2 hours ago, Najee said:

it seems like weeks worth visits was scrubbed from the analytics database

I recommend that you contact Squarespace Customer Care to report this. They will be able to access the site backend and investigate this. The forum community cannot help you with this.

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We are running into this issue as well (See attachment) and wrote SQSP for help here is their response below:

Thanks for getting in touch, I'd be happy to help out! I can confirm this is related to an issue with how these numbers are being calculated for the PageViews sum on our end. We’ve reported this to our Engineering team, and they’re currently prioritizing the issue. Please keep in mind that there are many moving parts we need to address before we roll out a solution. We thoroughly test all fixes before they’re released. As a result, we can’t guarantee how long it will take to fix issues like the one affecting your site. Also, because of the volume of reports we receive, we can’t always follow up personally when the issue is resolved. In the meantime, I'd recommend utilizing a third party service like Google Analytics and also tracking the numbers from the graph itself versus the estimated total sum that is currently not accurately reflecting the sums. We have more info on utilizing Google Analytics here:
https://support.squarespace.com/hc/en-us/articles/205815608-Using-Google-Analytics-with-Squarespace
I'm sorry I'm not able to give you a more positive response, but I hope this was helpful! If you have any questions or concerns in the future, don't hesitate to reach out to us!