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Found 24 results

  1. Hello and welcome to marketing your business on Squarespace! Are you interested in learning about building and engaging with your audience? The Squarespace Community team invites you to join us for one of our Growing Your Audience webinars. In this expert-led webinar, you'll learn the basics of setting yourself up for success with SEO and tracking your performance. During the webinar, you'll also have the opportunity to ask any questions you may have with our team standing by to assist! The webinar is free, yet space is limited. Register now to secure your seat: Sign me up As a note, these webinars are for the latest version of the platform, version 7.1. For those on our legacy platform, version 7.0, we offer a separate webinar on-demand. While your site's editor will look slightly different if you are on version 7.0, most of the webinar content is relevant to both versions as features like SEO, Email Campaigns and Analytics are identical from version 7.0 to 7.1. We'll see you there!
  2. Hello Squarespacers, We're new to Squarespace - just started using it for our company's website. We don't do online sales so it's just for info, news, etc. We started the trial 23rd July, and signed up (paid) on the 12th August. Analytics only shows 3 visits which were on Aug 13th (see attached). I set up Google Analytics on Sep 2nd and can see we're getting >100 pageviews per day. When I contacted support they replied "I can confirm this is just to an issue on our end with the data not being currently shown in the traffic panel in the analytics panel. Thank you for reporting this behavior. I have reported your issue with our Design and Engineering teams for review, and theyโ€™ll use this feedback when implementing fixes and improvements in future releases. Please keep in mind that there are many moving parts we need to address before any changes are made, and we can't guarantee changes to this behavior in the immediate future. That said, all feedback is reviewed and your continued input is always encouraged. There is an issue that is preventing the data from being shown, which our engineering team are working on as we speak. I can not give a certain time frame, but they are working on it to have a fix in place as soon as possible, as we understand the urgency for our users." Are other experiencing this problem? Is it broken for everyone? Does anyone have any suggestions? Thanks, Ian
  3. Site URL: https://carlyhillphoto.com There are not enough resources out there for improving site speed, the squarespace help videos and squarespace support doesn't have anything covering these topics. If you have your own tips you've found for improving site load times and speed please add them in the comments for everyone to learn from!! ๐Ÿ™‚ Design > Templates > make sure you've only got one installed, if you have older templates uninstall them now! Design > Site Styles > Fonts > use this link here to remove any fonts your not using so that there are less scripts that need to be loaded on initial page load! https://l.facebook.com/l.php?u=https%3A%2F%2Fe2a.studio%2Fsquarespace-tips-how-tos%2Fhow-to-remove-unwanted-fonts-from-your-squarespace-website%3Ffbclid%3DIwAR0fWLCkjkiQYCCOAi_ztTiKdtogeZmfb-2W-uRlvUgRNA0kY5V5g__XeX4&h=AT2-Wvu8aAvU-7FNtJbJwDxAYiecmVOqQuRMaQtBLuSaPu6r5xUWxlU2d7ZR6juDgjYLTClAwUcuMtK6qG0vpZrRAnjDhYPlfft-IELwJYfs49zLGIlkS396BeuOlNm570hz3k1b_K_8qxWBkeYYdPhMPQM Those two things alone brought my site speed from around 10sec load time down to 2 sec load time!! ๐Ÿ™‚ Hope this helps someone! Test site speed below: https://gtmetrix.com/ https://tools.pingdom.com/#5c5d259127c00000
  4. Hi! I have a website on Squarespace with a blog page. I know how to see the blog's total views, but I want to know how many views each post within the blog page gets. How can I do that? Thank you
  5. Site URL: https://www.renovationsells.com/shop-design-boards/monroe-bath Hello! Your help is much appreciated. I am using a tool called Unbounce to create landing pages for our digital products. You can view the draft version of a landing page here: http://unbouncepages.com/bathroom-design-boards/. We will run an ad campaign on Instagram/Facebook that drives users to the product landing page where they can learn about the product, click through to a product page on our Sqaurespace site, and purchase the download. To properly track these conversions, I need to inject a bit of script before the </body> tag on my final conversion pages. A few questions: 1. Would the final conversion page be the product page? or the order confirmation page? 2. How do I add the script before the </body> tag on these pages? Here is the script I need to inject for tracking: <script type="text/javascript"> var _ubaq = _ubaq || []; _ubaq.push(['trackGoal', 'convert']); (function() { var ub_script = document.createElement('script'); ub_script.type = 'text/javascript'; ub_script.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'd3pkntwtp2ukl5.cloudfront.net/uba.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ub_script, s); }) (); </script>
  6. Hi, I would think a majority of people running an ecommerce business supports multiple sales channel (i.e. squarespace, etsy, amazon, etc.). With that each channel has it's own dashboard and metrics and it is not efficient to have to login to each to view metrics. Add in the fact that they are not aggregated across all channels so you don't get a complete picture of what's going on across your business. I don't see any solutions out there that would allow a consolidated view across channels but we don't even have the ability to create one ourselves due to squarespace not enabling us to download/export site analytics. Does anyone else share this pain/frustration? Thanks, John
  7. Site URL: https://www.cuddbentley.co.uk/ Hi everyone, I was preparing a report for our site analytics when I came across this anomaly; Does anyone have any Idea how this is possible? It was my understanding that the number of visits was the total? Thanks for any help
  8. Site URL: http://www.sermiranda.com Today I noted something rather strange. Analytics told me I had 21 visits in a day, when I regularly have an average of 3/5 per day. So I went to check who could it be and I see that's a visitor from Canada. I didn't find much info, whois search didnt return anything, and it's a "direct visitor". But when I check the pages he visited, I noticed that he/she/it visited pages that are hidden from navigation, pages I keep hidden and only send a link to them to some clients, or maybe not even, and keep them hidden until they are finished to show them. Then I noticed that this single visitor visited each one of all my pages (starting by the visible ones, and then going to the hidden ones) but stayed for 1 to 3 seconds on average, although on a few of them spent 8 or 11 seconds. Makes me wonder if it could be an automated visitor (bot)? How can this be possible (that someone has access to my hidden pages)? Thanks for all everyone. Sergio
  9. Site URL: https://www.mission43.org/m43-media/m43-podcast-ep22-david-vobora Hello, Does anyone know of a way to capture clicks or listens to an audio block on your squarespace page? For example, we have a blog/media page where we upload podcast episodes through an audio block. Here is one of the pages for reference: https://www.mission43.org/m43-media/m43-podcast-ep22-david-vobora The audio file then feeds into other podcast platforms like Spotify, Google Play, etc. through the RSS feed. We can get the data on the other platforms when streamed through there, but would like to capture the data on our page if possible. Thanks,
  10. I created a custom form using HTML because I wanted it to look a certain way yet I want to capture the inputs to this form. How do I do this with code? I am a novice teaching myself. I appreciate very specific advice. Thank you!
  11. Site URL: https://www.janela.ca Hi, Wondering if there is a way in squarespace 7.1 to view webstie editing activity. I'd like to track the time it took to develop my website from start to finish.
  12. Site URL: https://skiinstructordiaries.com I'd love to be able to have a heat style map on my website showing where my readers are from. It would be ideal if I could use the analytics geography one to show where everyone is from. Any ideas of how to do this ?
  13. Site URL: https://missadventurepants.com Hey friends, I'm new to Squarespace and trying to figure out analytics. I have a huge number of visits listed as "direct." Just eyeballing this, this appears to be mostly Pinterest traffic (though some of it may indeed be direct). Any idea why this happens or how to fix it?
  14. Site URL: https://www.toastoklahoma.com/ Hey there, my site shows a MASSIVE influx of "unique visitors" on Monday, but it doesn't make any sense to me. I attached screen grabs of the analytic data -- does anyone know why this would happen? It seems like some sort of spammy thing, but I still can't understand why? Some highlights from the attached: 202 unique visitors, 198 of which hit at 8 PM. We typically get between 1 and 5 unique visitors a day. Visitors are pretty evenly split between three browsers -- Firefox, Edge, and Chrome. 194 visitors are from Canada. I don't know any reason we would have a spike there. 199 visits with a direct traffic source. Popular content is also pretty spread out across the site. Anyone know what's up?
  15. Site URL: http://www.cultcoffee.co Hello- I'm having trouble tracking purchase conversions through Google Analytics. We put in our GA account ID in the 3rd Party API section (see pic) and we are tracking, bounce rates, clicks, behavior on the website etc. etc. but it's not tracking any purchases. Ecommerce tracking is also turned on in Google Analytics. Any advice on this would be great appreciated. Thanks!
  16. A few groups of people plan to use the web site I created with squarspace and I want to see activity log per group by group. Also, I want do so without uploading any private information such as email address to the web site. Is there any way to do this?
  17. I have a page that is showing up multiple times in the Popular Content portion of Squarespace Analytics. I'm assuming this is because I would copy the page, update the content, replace the old page with the new and giving the URL of the old page to the new one. Anyone else have this happen? And if so, is that why?
  18. I was wondering if there's a way to add views or some form of analytics as content available for users to see. Eg. # of Unique visits in the footer
  19. Site URL: https://www.aerosol.uk.com Hi, My boss insists on using Statcounter as one of our analytics tracking, and while I added the code in the footer as per the instructions it seems to be creating a counter in the menu of the mobile version of the web page (it doesn't cause any other issues) is there a better way to add the code that doesn't make the counter appear? As soon as I remove the Statcounter tracking the counter disappears. Thanks for any help...
  20. Site URL: https://www.rileysgeneralstore.com/ Is there any way to see analytics on my site navigation? "Form & Button Conversions" only shows items on the page, not the nav. Thanks!
  21. What template would be best for offering a service that presents data for specific products? A couple main concerns are; a clear place for a user to click and subscribe for access to what I offer. Also identifying the best option to present some basic data for products. Thanks
  22. Hi! We're using Squarespace Subsciptions for membership payments at a Climbing gym. Is there a quick way to see how many active subscriptions we have at any given time? I can of course make the csv export, but has anyone found an easier way to keep track of total number of subscribers? Would also be cool to have in the analytics app. Cheers -Bison Boulders
  23. Iโ€™m trying to get a Google Analytics campaign set up with a custom URL like the following: http://squarespace.<mysite>.com/?utm_source=ourpartner&utm_medium=banner&utm_campaign=one] Iโ€™ve added my google analytics account to my squarespace site, but these campaigns are not getting captured. My best guess is that Squarespace is stripping the extra query params before GA has a chance to capture them. Anyone have advice or experience? "Traffic sources" doesn't help us, since the page we are running our ad in, opens our ad in a new tab, and so we're not able to capture any redirect information. Ditto for bit.ly links it appears.
  24. Is there a separate javascript code that I can run to active squarespace analytics and the activity protocol? I need to deactivate the squarespace analytics and the activity protocol cookies until the website visitor accepts the data privacy. I cannot use the build-in cookie banner from squarespace as I need to use a more flexible cookie banner script that allows to suppress other cookies as well. Thus, I have deactivated "squarespace analytics" and "activity protocol" by default to be gdpr compliant. I implemented the manual cookie banner script from cookiebot.com which allows to embed and run a js script after consent is given. This is why I am looking for a separate js script to activate "squarespace analytics" and "activity protocol". What I tried: I added a code injection in <head>-tag to change the value of "isRestrictiveCookiePolicyEnabled" (which I think is responsible for activating squarespace analytics) from true to false but apparently this does not seem to work: <script data-name="static-context">Static = window.Static || {}; Static.SQUARESPACE_CONTEXT = {,"cookieSettings":{"isCookieBannerEnabled":false,"isRestrictiveCookiePolicyEnabled":false,"isRestrictiveCookiePolicyAbsolute":false,"cookieBannerText":"<p>Bannertext</p>","cookieBannerTheme":"DARK","cookieBannerVariant":"BAR","cookieBannerPosition":"BOTTOM","cookieBannerCtaVariant":"TEXT","cookieBannerCtaText":"OK"}};</script> I think I am missing something. Maybe there is also another possibility? Would be happy to get help here.
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