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  1. Blog post with video here How to install Google Analytics to Squarespace (UPDATED METHOD 2022) I was waiting for this, as it was scheduled to come out in november 2021, but just now I noticed the update live so we can finally add GA4 to SQSP. It was of course possible to do before, but a manual code injection method will NOT track e-commerce transactions so this is a super welcome update. It's easy and will track e-commerce transactions automatically. I hope you'll find it useful 🙂 -Fenix
  2. Site URL: https://s72businessportraits.com I added my G4 tracking ID into "External API Keys". I have it configured for both UA and G4 so they both collect at the same time. G4 is collecting data and it's logging purchases but it's not registering the value of those purchases. It recognizes the product being purchased, etc it's just not registering the revenue. UA is seeing the same purchases but correctly registering the revenue (as it always has). Why is G4 not properly recognizing revenue? I attached a couple reports showing this. I've contacted SS support who then say its a Google issue and Google says it's a SS issue since they have no insight into their implementation. I agree with Google on this since they can't control if SS has implemented things properly.
  3. Hi, I'm looking at a site - in the source code it has the following. I have checked 'Advanced > Code Injection' and 'Home > Settings' and can't see this code anywhere. Anyone got any ideas?
  4. We have been in Acuity scheduling for years, and recently converted from Google Analytics to GA4 property. We have now begun the work of setting up and detecting events/conversions but we're only seeing part of the picture. I can see that GA4 is collecting page views from appointment scheduling, but not passing data from the variables. Here below is my script that is sitting in Custom Conversion Tracking in Acuity Scheduling <script> gtag("event", “acuity_appointment_booked”, { currency: “CAD”, value: %price%, type: “%type%”, appointment_type: “%appointmentType%”, id: “%id%”, }); </script> Can anyone with JS experience sanity check my syntax? TIA
  5. Site URL: https://wenmint.info Hello! I'm currently building one of my first full websites, and I had 2 questions regarding some features I'd like to implement, but not really sure how to go about it. Its an NFT database for all upcoming NFT projects, so users would come to the site to view projects and get more information on them. that being said, on the right I have the information for each projects listed under the tabs like 'project size' 'mint price' 'mint date' etc. I'd like there to be a way to organize these projects, from top to bottom, based on those values. so essentially a SORT BY dropdown feature, that allows users to sort by projects based on those 3 values, 'mint price' lowest to highest, highest to lowest, 'mint date' soonest to latest, latest to soonest, and 'project size' biggest to smallest, smallest to biggest. I'm not very familiar with coding, but I was curious if there was a sort by feature or organization feature I could implement that would allow me to make those custom values to be sortable. After speaking with customer service, it seems as if coding is the way to go. This will be my first time doing this, so I will take all the help I can get. (After this, the next roadblock is integrating a LIVE Twitter/Discord Follower Count for each project, so that I do not have to go in there everyday and update each project, since these numbers are constantly changing and need to be up to date, I was thinking along the lines of utilizing Social Blade, but not sure how to go about that either) Thank you in advance for any help or suggestions, very new here, and would not be against partnering up with a dev to help me finish this, it will generate some decent income once it's all said and done.
  6. Site URL: https://www.tribemag.org/ I have been steadily tracking traffic to my website and it was going well, going up at a steady rate. Then suddenly, it seems like weeks worth visits was scrubbed from the analytics database and I’m wondering how to return the site back to its correct number.
  7. Site URL: https://www.toastoklahoma.com/ Hey there, my site shows a MASSIVE influx of "unique visitors" on Monday, but it doesn't make any sense to me. I attached screen grabs of the analytic data -- does anyone know why this would happen? It seems like some sort of spammy thing, but I still can't understand why? Some highlights from the attached: 202 unique visitors, 198 of which hit at 8 PM. We typically get between 1 and 5 unique visitors a day. Visitors are pretty evenly split between three browsers -- Firefox, Edge, and Chrome. 194 visitors are from Canada. I don't know any reason we would have a spike there. 199 visits with a direct traffic source. Popular content is also pretty spread out across the site. Anyone know what's up?
  8. Site URL: https://theyvonne.com Hi Everyone, Thank you so much for any assistance you can provide. I believe I have a bot visiting my site. The IP is always from Ashburn Virginia and an IP lookup indicates the IP is an AWS site. One IP did indicate it was from a site in China. It use to be just once a month. Now. it 3 times a month and because I have low traffic these visits indicate my peak volume. I can get up to 40+ at a time. It is not a big deal but I want to start promoting, some of my work, and these visits will mess. up the analytics. Question: How do I block or remove them from my counts. Every instance is a different IP address but typically each instance is the same for 20-40. views. I am seeing that the view/visit number is getting higher each month. The view always starts on my privacy policy page. ps... I accidentally posted before finishing writing and then did an edit that got interrupted by a phone call. If this caused any issue please forgive me. All my best and many thanks Yvonne
  9. Site URL: https://kinase.co.uk/ Hey everyone, I am interested in adding a data layer to the site so that I can better track the events I have set up in google tag manager. Has anyone done this or know how I can do it? Thank you
  10. Hanna1

    Time

    Hello, What is a reasonable time to wait for a response in this forum before moving on to hopefully find an answer elsewhere? Hanna
  11. Site URL: https://warmearthcosmetics.com I have an error on website with html placed where it is not supposed to be according to W3C. Here is the issue: <!doctype html> <html xmlns:og="http://opengraphprotocol.org/schema/" xmlns:fb="http://www.facebook.com/2008/fbml" lang="en-US" > which is above my <head> right on top of every web page ..... I have no idea how to get rid of it...... any suggestions????? Squarespace doe not give me access to the back-end editing of this issue.....
  12. Site URL: https://www.spiritwomanleader.com Hello, I entered my google analytics number in the SQS API box and today I received an email from Google that asks me to finish set-up (see below). Do I need to do these two steps or does SQS take care of that? If I need to do these two steps, how do I do it? I looked at the instructions, but to be honest, I had really hard time just finding the correct Google Analtyics number that started with the G-. The platform is really confusing. If there is a step-by-step video I can watch, that would be best. Hanna
  13. Hi, I just launched my second site yesterday, and it says under TRAFFIC that I had 128 unique visitors, which is not true. I had 3. Me, mom, sister, which is confirmed by ACTIVITY LOG. My last sites were on 7.0 and I never had poor analytics, so I'm feeling a bit troubled by this. Any advice on what's happening or how to fix? I would like to hide my address, so I'm not messing up analytics - any way to do this? Thanks!
  14. Site URL: http://www.theberardo.com Hey friends, curious if there's a company or recommendation you all use to track PODCAST episode analytics with the RSS feed. I use a "page" to create each episodes but I'm looking to pull reports for ALL subscribers, listeners, etc across different podcast apps (Spotify, apple podcasts, etc). Anyone out there have recommendations?
  15. I recently integrated my Squarespace site with Google Analytics, but it looks like it's pulling data from my Squarespace preview URL in the backend of Squarespace, not my live site URL. I know this because every time I visit my site in my Squarespace account and return to the google console, it shows a new user in the last 30 minutes from the exact city I'm in. Did I set it up incorrectly?
  16. Site URL: https://www.smchh.co.uk/ There is a massive discrepancy in the website traffic between squarespace and google analytics, with squarespace reporting nearly 4x more traffic during a one month period. Can anyone explain this?
  17. Site URL: https://topspinfinance.com/ I created my first ever website which in itself feels like an achievement. However my site is not ranking on Google and I have poor CTR despite decent keyword impressions. I personally feel my content is relevant and good (stand to be corrected on this). Secondly, I submitted sitemap on GSC but it still shows ïndexed but not submitted in sitemap", should I submit to sitemap after every new post?
  18. Site URL: http://www.cultcoffee.co Hello- I'm having trouble tracking purchase conversions through Google Analytics. We put in our GA account ID in the 3rd Party API section (see pic) and we are tracking, bounce rates, clicks, behavior on the website etc. etc. but it's not tracking any purchases. Ecommerce tracking is also turned on in Google Analytics. Any advice on this would be great appreciated. Thanks!
  19. I prefer suing the standard GA, not the integrated. In several documents about using GA with SQSP it notes "Note, you would not use both the built-in integration and code injection methods at the same time. " How would one disable integrated? I have the GA and GTM script code pasted in the code injection (that enables the regular GA approach. To disable integrated do I just remove any UA or G- analytics values from Squarespace Settings > Advanced > External API Keys? Thanks all!
  20. Hi there, Does anyone know of a way to capture clicks/listens to an audio block? Is there a capability within Squarespace for this? I know there isn't for podcast tracking but I'm wondering if a capture for just a regular audio block is possible. Thank you!
  21. Hi There, I am looking for some help and advice around analytics and the Members areas. I am wondering if there is a way for me to track the activity/interactions with the content in my member's area. I understand I can find some information such as the names, emails and the date of when users signed up to my member's area, but I am wondering if it would be possible to see when they last logged in and what content they interacted with within my member's area. Thank you in advance for your time, Cheers, Jack
  22. Site URL: https://www.celsodinizphoto.com/ Hi, Is there a way to get notified on every new activity logged? Either through SquareSpace or maybe through IFTTT or some other free service that anyone is aware of? Thanks, Celso.
  23. Hi, I've just launched my squarespace shop (coming over from big cartel). I ran some tests the other day and had someone checkout on a test product, all worked fine and the sales showed up in analytics. I launched my new products tonight and had an influx of orders, however the sales page is only showing the 2 test orders from a few days ago. The orders are showing in the orders page - but no sales data. In bigcartel the orders/sales/revenue info is really clear and intuitive - is there something I'm missing, how can I see my sales data? Orders are showing up under the orders tab, and I can check revenue via my PayPal but that's a clunky work around. Thanks in advance!
  24. Hello, We have a fairly new website that has been live for about 7 days. I just noticed that I made an error with our email address used for contact form block storage. I had “.com.au” instead of “.com”, which is why our previous contact form submissions didn’t show up in our email inbox. I’ve resolved it now, but I was wondering if there is any way that we can view the details of the contact forms that would have gone to the wrong email via our Squarespace analytics? Any help would be greatly appreciated. Thanks
  25. Site URL: https://gogreenfieldhomes.com/ I am seeing some unusual bounce rates for this site and wanted to see if anyone could please give me some feedback on if I should be concerned or if I may have implemented the tracking. Any suggestions or assistance is greatly appreciated. Thanks! Patterson
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