Jordan-FIG Posted January 18, 2021 Share Posted January 18, 2021 Site URL: https://www.cboothandson.co.uk/cigars/p/partagas-lusitanias-cigar Hello, I'm hoping someone can help with an issue I'm encountering regarding product images being cropped on mobile devices when viewing the product detail page. As you can see on the URL, all of my product images are square. When viewing the product detail page on the desktop, they remain square. However, when viewing a product detail page on mobile, there seems to be a vertical crop happening on either side of the product image which cuts off a part of the product. I have attached a screenshot of how the product detail page looks on desktop as well as on mobile so you can see an example of how the images are being cropped. Does anyone have a piece of CSS I can insert which will keep the images square so my customer using mobile devices can see the full-sized product image instead of a cropped version? Thank you in advance! Link to comment
Solution paul2009 Posted January 19, 2021 Solution Share Posted January 19, 2021 On 1/18/2021 at 2:17 PM, Jordan-FIG said: when viewing a product detail page on mobile, there seems to be a vertical crop happening on either side of the product image which cuts off a part of the product. This appears to be a Squarespace bug and it would be worth reporting this to Squarespace Customer Care. It occurs when the Aspect Ratio is set to 1:1 and the Design is set to Carousel (in Design > Product Items). In this configuration, the object-fit property is being changed on mobile resulting in the crop. Choosing different options will prevent this although a quick workaround may be to add the following to Design > Custom CSS. You'll need to save the changes and refresh the site before it will take effect. .ProductItem-gallery-slides-item-image { object-fit: contain!important; } If this helps you, please click "Like" below ⬇️ Jordan-FIG 1 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
Jordan-FIG Posted January 20, 2021 Author Share Posted January 20, 2021 18 hours ago, paul2009 said: This appears to be a Squarespace bug and it would be worth reporting this to Squarespace Customer Care. It occurs when the Aspect Ratio is set to 1:1 and the Design is set to Carousel (in Design > Product Items). In this configuration, the object-fit property is being changed on mobile resulting in the crop. Choosing different options will prevent this although a quick workaround may be to add the following to Design > Custom CSS. You'll need to save the changes and refresh the site before it will take effect. .ProductItem-gallery-slides-item-image { object-fit: contain!important; } If this helps you, please click "Like" below ⬇️ This worked perfectly, thank you @paul2009 . Link to comment
Yorgos Posted 14 hours ago Share Posted 14 hours ago Hi there, unfortunately I face the same problem. After I apply the code it seems to be correctet, but when I refresh the page the product pictures are cropped on the mobile version of the product pages. Any clue about how to solve it? Best, Yorgos Link to comment
Bilash Posted 13 hours ago Share Posted 13 hours ago Hi @Yorgos Is it possible for you to share your page URL? 🙋♂️ Taifuzzaman Bilash Squarespace Expert (also a Full Stack Web Developer - MERN) 🌍 I'm in GMT/UTC +6. The best thing about the internet, we can work together from anywhere. 📫 I'm just one click away if you need further help. - Send a WhatsApp message - Email me - Send a forum message ✨ If you appreciate my effort for you, a coffee ☕️ would be awesome! 🤝 Thanks a million! Link to comment
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