subliminalsf Posted December 12, 2020 Share Posted December 12, 2020 Site URL: https://www.subliminalsf.com Is there a way to modify the shipping address for an order after a customer has made it? Had someone email me asking to change the shipping address, and I know I can leave myself an internal note, but is there a way to change it so it shows up properly on the packing slip/shipping label? Link to comment
paul2009 Posted December 12, 2020 Share Posted December 12, 2020 44 minutes ago, subliminalsf said: Is there a way to modify the shipping address for an order after a customer has made it? No, there isn’t. This is a concern, not just because of the practical issue of sending goods to the wrong address, but also because we cannot fulfill our obligations under data protection legislation, regarding the accuracy of customer data that we collect. I’ve already raised this concern with Squarespace’s Trust and Safety team and am waiting to hear back. I recommend that you also raise a ticket with Squarespace Customer Care mentioning the same data protection issue, as it will help to raise visibility of this important issue. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Link to comment
lizmariestrategy Posted January 20, 2022 Share Posted January 20, 2022 Have either of you found a solution for this? One of my clients has been searching for months. Link to comment
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