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Lfurtick

Delay charging of credit card after purchase?

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Our business allows customers to buy a service for a specific date, but we have limited staff to perform the service. This typically isn't an issue unless a customer buys for a particularly busy day, but we don't want to run into a problem where a customer buys and we are unable to fulfill their order. 

Is there a way to delay charging of their card until we can confirm availability? That way we don't have to worry about issuing a refund or anything like that. We use Stripe for payment processing, if that helps! 

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On Squarespace Commerce, payments are authorised and paid immediately. You cannot authorise a payment and take it later.

Unfortunately, this means that you will be out of pocket if a customer can purchase something that you need to refund later. This is because Stripe's charges are not refunded to you.

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