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Hi,

Whenever I update my Instagram, the content block on my website displays the photo I just posted as a black box with a white diagonal line through it.

I have tried re-connecting and resetting data, but it still does this. 

Anyone else get this or know the fix?

Thanks,

Francesca

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About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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Hi guys, 

I also had this issue! My website had a couple of Instagram accounts connected to it. I went on settings > connected accounts. I then disconnected the other Instagram accounts and reset the one I wanted. It managed to work! Hopefully this works for you too ❤️

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I have also been having this issue with my 7.1 sites over the past 1-2 months. They constantly need a manual data reset and sometimes logging back into IG. Sometimes the feed stops and other times it continues, though shows a line through most of the images.

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On 7/30/2020 at 8:57 AM, FDP said:

Hi Paul, thanks for replying. However I don't have permission to see your post.

The issue with Instagram blocks should now be fixed. If you're still seeing any missing posts, please go to your Connected Accounts in Settings and press "Reset Data."

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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