Increase Quantity buy amount doesn't update

Hello,

Please help! Whenever I increase the quantity of the product, the price remains the same.  Is that supposed to happen? Or is there a code I should write? This is for 7.1 on Mark Novo template on trial.

Thank you!

The price shown is per item, so if you increase the quantity you will not see an increase in the price like you will when a different size or framing option is selected. The customer will see the subtotal for multiple items on the cart page. 

@paul2009 

Thank you for answering this question for me.

Just wondering if this is not possible even if we inject a code?

Thank you!

Yes, it can be achieved with code.

However, let me suggest an alternative point of view. If I were your UX Designer I'd be challenging whether it is necessary - or even helpful. For two reasons:

1. It's usually better to be consistent and follow established UX/UI patterns for ecommerce, as these are based on extensive user research and are known to help users achieve their goals more easily. Whilst it is normal to reflect changes in price for different variants of a product, customers don't expect the quantity to influence the displayed price, unless quantity discounts are available - but these aren't supported on Squarespace. It could be argued that this could confuse customers and reduce conversion.

2. How often will users purchase more than one copy of the same product variant? 

I hope that an alternative viewpoint is helpful 🙂

@paul2009

Paul, thank you for taking the time to answer this question for me. Greatly appreciated. Take care!

On 6/4/2020 at 6:12 PM, paul2009 said:

Yes, it can be achieved with code.

However, let me suggest an alternative point of view. If I were your UX Designer I'd be challenging whether it is necessary - or even helpful. For two reasons:

1. It's usually better to be consistent and follow established UX/UI patterns for ecommerce, as these are based on extensive user research and are known to help users achieve their goals more easily. Whilst it is normal to reflect changes in price for different variants of a product, customers don't expect the quantity to influence the displayed price, unless quantity discounts are available - but these aren't supported on Squarespace. It could be argued that this could confuse customers and reduce conversion.

2. How often will users purchase more than one copy of the same product variant? 

I hope that an alternative viewpoint is helpful 🙂

I agree and I appreciate you sharing the right view when it comes to e-commerce. I supposed to have the same complain but you are right that it is better to lean on conversion than make it all convenient to the customers looking at our website. Thank you very much! 🙂