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Chatra chat widget not showing on /checkout page

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Hi, 

I'm using the Chatra chat widget (code injection) on my SS website, it works great on all pages except Checkout page (/checkout) - this is where I want it most to ask ppl to reach out if they are having trouble with the checkout process. 

Does anyone know what I can do to get it to work? Chatra support told me to ask Squarespace - a support person there told me to ask here... help?!

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There are no workarounds or other options for the checkout page.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
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