ItsVictobeaSquare Posted January 24, 2020 Posted January 24, 2020 Hi, I'm using the Chatra chat widget (code injection) on my SS website, it works great on all pages except Checkout page (/checkout) - this is where I want it most to ask ppl to reach out if they are having trouble with the checkout process. Does anyone know what I can do to get it to work? Chatra support told me to ask Squarespace - a support person there told me to ask here... help?!
tuanphan Posted January 24, 2020 Posted January 24, 2020 you can't insert code to Checkout page. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)
ItsVictobeaSquare Posted January 24, 2020 Author Posted January 24, 2020 Thank you for letting me know, are there any workarounds - or other ways to have a live chat function on that page?
paul2009 Posted January 24, 2020 Posted January 24, 2020 There are no workarounds or other options for the checkout page. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
ItsVictobeaSquare Posted January 24, 2020 Author Posted January 24, 2020 That's a shame but all good, thank you
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