AndrewATX Posted November 9, 2023 Posted November 9, 2023 On 4/2/2021 at 6:56 AM, Susana_SQSP said: Hi everyone, Thanks for the valuable input! For any feedback that you would like to be logged, contacting our Customer Support team would be the best approach. As per section 6 of the forum guidelines we don't track feature requests in this forum. For those looking for if Squarespace is as good as Wordpress for SEO, no it's not. This thread is proof. KrisRae, NeilBru and Brainbuster 3
jason_sparky Posted November 11, 2023 Posted November 11, 2023 On 4/2/2021 at 10:56 PM, Susana_SQSP said: Hi everyone, Thanks for the valuable input! For any feedback that you would like to be logged, contacting our Customer Support team would be the best approach. As per section 6 of the forum guidelines we don't track feature requests in this forum. There appears to be no way to contact Squarespace and raise this concern. Very disappointing. Since the latest Google Core update, loading speed (including image file size) has been an extremely high priority and has severely reduced our traffic. Why on earth isn't SS prioritising this? Brainbuster, KrisRae and ShortAngryViking 3
BlateCo Posted November 14, 2023 Posted November 14, 2023 Our mobile load speed is atrocious. Please. Webp format us, and make it so it can automatically convert ALL of our pictures for us. THAT would be SOMETHING. KrisRae and Brainbuster 1 1
KrisRae Posted November 15, 2023 Posted November 15, 2023 Hey There SQ platform developers. I'm nudging this thread to request that you enable support for WebP and JP2. For the sake of load-times on us portfolio-displaying creatives, we need to show more work than the 5mb "suggested size" currently allows. I'm looking at images sized 1500px on the long edge that are 400-600kb as JPEGs vs. 40-70kb size when converted to WebP. Let's get ahead of the curve here, thanks! Beyondspace 1
creedon Posted November 16, 2023 Posted November 16, 2023 8 hours ago, KrisRae said: Hey There SQ platform developers. Please see item seven on the forum guidelines. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
tfraley Posted November 28, 2023 Posted November 28, 2023 I feel a deep sense of sadness witnessing the ongoing absence of this implementation. As someone who wholeheartedly supported SquareSpace for their remarkable dedication during the 9/11 incident, it is disheartening to see that they seem to have lost their touch. I cannot comprehend the reasons behind their lack of progress, from the absence of a clearly defined upgrade path for version 7.0 to the omission of crucial features like this. It is genuinely disappointing, and I find myself pondering what has become of SquareSpace. NeilBru, Beyondspace, Brainbuster and 1 other 4
creedon Posted November 28, 2023 Posted November 28, 2023 24 minutes ago, tfraley said: from the absence of a clearly defined upgrade path for version 7.0 Please see Moving from Squarespace version 7.0 to version 7.1. As a Circle Member you may want to peruse the thread in the Circle Forum that announced this feature for some ins and outs. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
Joel_Legal Posted December 4, 2023 Posted December 4, 2023 Where is Squarespace on the support of WebP and AVIF images? Our SEO is being decimated with the limitations of PNG, JPG and GIF as your only supported formats. Even Squarespace 7.0 was better than 7.1. I am being forced to script buttons to work in specific areas of the <header> because of the limitations of 7.1 design limitations. Between forcing the use of scripting and poor performance with old graphic formats, Google Ads are plummeting in value for our company. Help! Beyondspace 1
creedon Posted December 4, 2023 Posted December 4, 2023 1 hour ago, Joel_Legal said: Where is Squarespace on the support of WebP and AVIF images? SS has not announced any official plans to support WebP or AVIF that I'm aware of. Please see the following. Beyondspace and NathanV 2 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
JustinVeenema Posted December 11, 2023 Posted December 11, 2023 Just adding another vote for WebP here. 👋 I've migrated a few sites from Webflow to Squarespace for the ease of use that SQSP provides, but we've seen a big dip in our SEO rankings across the board. My page-load speeds using both Pingdom and PageSpeed Insights are really poor. This same page is built in Webflow (with all the same assets, but the images are WebP) and the scores are drastically different. Squarespace: Mobile: 31 Desktop: 47 Webflow: Mobile: 89 Desktop: 91 Any update from the team on this would be greatly appreciated! AndrewATX, CostaDelSol, Mapa and 1 other 3 1 Justin Veenema Creator Frameworks | Brand Stories™
AndrewATX Posted January 5 Posted January 5 On 12/11/2023 at 2:09 PM, JustinVeenema said: Just adding another vote for WebP here. 👋 I've migrated a few sites from Webflow to Squarespace for the ease of use that SQSP provides, but we've seen a big dip in our SEO rankings across the board. My page-load speeds using both Pingdom and PageSpeed Insights are really poor. This same page is built in Webflow (with all the same assets, but the images are WebP) and the scores are drastically different. Squarespace: Mobile: 31 Desktop: 47 Webflow: Mobile: 89 Desktop: 91 Any update from the team on this would be greatly appreciated! They aren't going to fix this any time soon. Squarespace has been aware of this for YEARS. Switch to Wordpress or more SEO friendly site managers/builders. Mapa, NeilBru and Beyondspace 3
emm.farines Posted January 16 Posted January 16 Hi all, This has now been raised as a feature request. If you haven't done so already, please go and vote for it here: The more votes we have, the more likely it will be treated as a priority. For SVGs you can also vote here: Beyondspace 1
Pixeltender Posted January 24 Posted January 24 On 1/15/2024 at 7:11 PM, emm.farines said: Hi all, This has now been raised as a feature request. If you haven't done so already, please go and vote for it here: Very happy to hear Squarespace might finally address this, but the links in your post are giving me permissions errors, and I can't figure out how to find the "Vote on Feature Requests" section of Squarespace anywhere. How did you find that originally? Mapa and Beyondspace 2
emm.farines Posted January 25 Posted January 25 8 hours ago, Pixeltender said: How did you find that originally? Hi @Pixeltender, I accessed it from this article: https://forum.squarespace.com/topic/256625-introducing-circle-feature-requests/ Hopefully you'll get more luck this way 🤞 Beyondspace 1
Pixeltender Posted January 25 Posted January 25 13 hours ago, emm.farines said: Hi @Pixeltender, I accessed it from this article: https://forum.squarespace.com/topic/256625-introducing-circle-feature-requests/ Hopefully you'll get more luck this way 🤞 Thanks for following up! I still get a permissions error, but I've worked out that you must have to be a Circle Member to view and vote on this... so then I learned what Circle Members are and signed up to be one! All in the name of .webp! (and .svg!) For anyone else unfamiliar, you can sign up here https://www.squarespace.com/circle The requirement is that you've built or contributed to at least 3 Squarespace sites. Beyondspace, CostaDelSol and NeilBru 3
M_Fancy_Sites Posted March 31 Posted March 31 It is March 31, 2024 and I still don't see any updates on WebP support? Killing my clients' SEO scores with archaic image formatting Beyondspace 1
Jack_Will Posted April 1 Posted April 1 Can anyone help me as I am trying to upload the images of e-com products on my website in webp format it is saying that this file is unsupported do i need to convert in jpg or png and compress it for better pagespeed anybody knows the solution! Beyondspace 1
creedon Posted April 1 Posted April 1 2 hours ago, Jack_Will said: i need to convert in jpg or png and compress it for better pagespeed anybody knows the solution! WebP is not supported on SS and you have to convert to another format like JPEG or PNG. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
Jack_Will Posted April 2 Posted April 2 On 4/1/2024 at 11:51 PM, creedon said: WebP is not supported on SS and you have to convert to another format like JPEG or PNG. Thanks for the help sir I was really worried about the images not working on my website Beyondspace and AndrewATX 2
obwohl Posted April 23 Posted April 23 It's a shame that after 3 years of constant complaints SS still does not offer webp as an option they simply ignore this. I might cancel my SS sub after my first year because of that and switch to sth. else. Brainbuster, Beyondspace, AndrewATX and 1 other 4
AltitudeMountainGuides Posted June 27 Posted June 27 It's now 4 years later. SS has ignored this known issue. If you prioritize SEO/ranking on google, SS is simply a bad option. These once "next gen" image file types are now standard and SS is lagging embarrassingly behind. Is there any excuse? Beyondspace and Brainbuster 2
Beyondspace Posted July 21 Posted July 21 (edited) I got something as a workaround while waiting for Squarespace to support webp, it will not require you to re-upload images, Squarespace Images will be served using Cloudinary CDN or Imagekit.io and supported browsers can see webp while other still get the origin format The code is available in my post, made a test using Chrome Network tab imagekit-webp-delivery.mp4 Edited July 27 by Beyondspace Widle 1 BeyondSpace - Squarespace Website Developer 🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox - PDF Lightbox popup - ...) </> 🗓️ Delivery Date Picker (Date picker form field) Gallery block 7.1 workaround </> No-code customisations for Squarespace
GSAauctions Posted August 9 Posted August 9 On 1/10/2020 at 7:59 AM, Susana_SQSP said: Hi Michael_Kornmann, Squarespace supports JPG, PNG, and GIF image files. It is recommended using images that are between 1500 and 2500 pixels wide and under 500 KB. You should also keep overall page size under 5 MB for loading time optimization. For more image best practices, check out this help guide: Formatting your images for display on the web How do I determine my overall page MB size in SquareSpace?
JordanFarr Posted August 11 Posted August 11 Is there a better provider who will actually produce decent page load times? What are our alternatives to SquareSpace? It seems like they have no interest in catching up with WebP or SVG. And I'm right at the beginning of my project, so I have very little holding me down. Beyondspace 1
Susana_SQSP Posted August 12 Posted August 12 Hi @GSAauctions, While there's isn't a way to check page size on Squarespace, you can do so through Chrome Developer Tools, for example. There's more info on this guide: Reducing your page size for faster loading - Check your page size creedon and paul2009 2
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