AlyshaJackson Posted October 18, 2019 Share Posted October 18, 2019 Ok so I'm having an issue that I feel there should be a simple solution.... Basically I'm selling webinars through the commerce section of SS but I can't get emails to be unique to each webinar. I'd like to be able to have the customers automatically receive an email when they order product X, and a different email when they order product Y. The best I can find is making one a "physical product" and one a "digital product" but I have a lot of webinars so this work around only goes so far. I'd imagine there would be some sort of simple code like: if_order=[orderX] , Send[emailXTemplate], but I can't seem to get this type of thing to work either. Is there something I'm missing? Link to comment
paul2009 Posted October 18, 2019 Share Posted October 18, 2019 You aren’t missing anything. This feature doesn’t exist yet. You can add your voice to the requests for this feature by opening a ticket with Customer Care. A possible workaround is to make it a digital product and put the content in a PDF that gets emailed, but it is not ideal. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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