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Order email automation


AlyshaJackson

Question

Ok so I'm having an issue that I feel there should be a simple solution.... 

Basically I'm selling webinars through the commerce section of SS but I can't get emails to be unique to each webinar. I'd like to be able to have the customers automatically receive an email when they order product X, and a different email when they order product Y. The best I can find is making one a "physical product" and one a "digital product" but I have a lot of webinars so this work around only goes so far. 

I'd imagine there would be some sort of simple code like: if_order=[orderX] , Send[emailXTemplate], but I can't seem to get this type of thing to work either. 

Is there something I'm missing?

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You aren’t missing anything. This feature doesn’t exist yet. You can add your voice to the requests for this feature by opening a ticket with Customer Care.    A possible workaround is to make

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You aren’t missing anything. This feature doesn’t exist yet. You can add your voice to the requests for this feature by opening a ticket with Customer Care. 
 

A possible workaround is to make it a digital product and put the content in a PDF that gets emailed, but it is not ideal. 

sf-digital-signature-logo-email145.png.46606a2288a2847f44d81b9b7b58f3a5.png
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