CarleyG

I've had a few reports from my customers that when hitting "purchase" at the checkout page, it shows "completing your order" loading page and then goes directly back to the checkout page without actually processing the order. It seems that when this happens, they've tried on mobile or a different web browser or have simply just come back to their cart at a later time and all of a sudden it works. I've done a "test" purchase myself and everything has gone smoothly. I've double checked that everything under checkout and payments are accurate. Has anyone had this happen to them? Do we know what is causing this? My worry is that this is happening more often that I'm unaware of and people are abandoning their carts because of it. Any advice or insight would be greatly appreciated.

Hi there, I'm trying to reorder the categories on my website using the Brine - Marta Template. Hoping you can help. https://www.miskoka.com/products Order needed: All, New Arrivals, Lash Trays, Lash Accessories, Lash Adhesives, Lash Lift & Tint, Sale Thank you in advance!