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Posts posted by ThompsonWebDesign

  1. I don't believe so unfortunately, just from Squarespace's support document it says.


    Editing a subscription product changes the product for future subscribers. Current subscriptions will continue to place orders for the original product and price, including shipping costs, tax rates, and currency.


    To me the original product part would imply that the description doesn't change either. It would be nice if subscription descriptions did update as the product/service develops but I think it's like the price where it stays static.

    I updated the description of a subscription product the other week so I can let you know in a couple of weeks if it did change for past subscribers. 

  2. If you set the shopping cart icon to hidden, then a cart icon will appear in the bottom right hand corner, automatically when a customer add an item to their cart.

    Once it's visible there's no reason why you can't add some CSS to make it look like the Classic Button and change its position.

  3. I would try contacting support to see if your email address has been blacklisted, this happens sometimes but they should be able to correct it for.

    What is puzzling is that Google sheets isn't updating as this is usually pretty reliable. Have you tried disconnecting and reconnecting Google sheets?

  4. I have created a plugin that will allow customers to add a tip on the cart page. The plugin is compatible with version 7.1 of Squarespace and the Brine family of templates on version 7.0 of Squarespace.

    Users cannot enter their own amount to tip however you do get to choose which amounts appear in the dropdown.

    Please note that you will have to disable AJAX if you are on version 7.0 of Squarespace.

    Let me know if you have any questions.


  5. On 4/15/2020 at 4:00 PM, alexswann said:

    On the product page I would like to have the option to purchase a product as a one time purchase, or as a subscription. Currently a product needs to be listed twice within a shop, once for a one time purchase and again for subscription purchase.


    I've created a plugin that will allow you do to this. It will present the user with the option for a one time purchase or to subscribe & save.


  6. Yes the & symbol showed red but was not removed from the redirect. You can try it for yourself by creating a test redirected t such as:

    /test -> /test& 301

    Then just go to your website and enter the URL /test and you will be redirected to your 404 page but you will see the URL is /test&. 

  7. There is a slight workaround that I found for getting a refund on yearly plans. If you change your billing cycle from yearly to monthly you will receive a prorated refund for the year you paid for and then  be billed one month at the standard rate. Then you just need to cancel your new monthly subscription.

    This does mean that you effectively lose a months subscription fees but it’s better than nothing. 

    Also most of the things that you are saying you can’t do in 7.1 are not actually a function of them not being available on 7.1 but rather the personal plan. The personal plan doesn’t include premium features such as MailChimp. 

  8. Pretty much what @paul2009 said, it’s meant more as a starting off point. As you can imagine when trying to provide a solution such as this, there are a lot of different variables in how a Squarespace website might be configured from AJAX to the specific templates, product blocks vs product pages... So one for all solutions like this do sometimes present problems. 

    It was basically designed to work in a wide variety of use cases whilst also being simple enough for the lay person or anyone else who would like to develop on it further to decipher. In addition it was also designed in a way that makes it relatively easy to maintain incase something fundamentally changes on Squarespace. Unfortunately that means that in some instances it does cause some less then ideal situations like this one with the cover page. 

    Really the only reason I suggest you put the html code in the global header is incase you have AJAX enabled. If you don’t then you can simply put it into the specific product page header which will solve your problem. 

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