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Personal plan

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Hello,

I already have a personal plan but in order to purchase another domain, Squarespace made me buy another plan. Why didn’t it recognize that I already have a plan? Or do you need to buy a new plan for every domain you buy?

Thank you.

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Hello,

I already have a personal plan but in order to purchase another domain, Squarespace made me buy another plan. Why didn’t it recognize that I already have a plan? Or do you need to buy a new plan for every domain you buy?

Thank you.

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  • Solution
26 minutes ago, SCHam said:

I already have a personal plan but in order to purchase another domain, Squarespace made me buy another plan.

You don't need to buy a website plan to purchase a domain, unless you want to build a new Squarespace website. If you purchased an annual website plan, you can cancel it within 14 days of the first payment.

If you believe you’re eligible for a refund but haven’t received one, you can contact Squarespace by completing a refund request form

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About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
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