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About Me




Expert ID

  1. I have a very specific challenge and I really hope that I can keep using Squarespace so solve it: I have an event where people can get a Bronze, silver or gold ticket, with each their own price and limited availability (stock). When selecting a ticket, they must be able to add bus transfer witch is optional and unlimited. Lastly I want them the fill in some personal info. After that they receive a quote / invoice with the corresponding product and info in their mailbox. What is the best way to do this? So they don't have to pay for the ticket directly, but after getting a ticket the stock amount is updated and they receive the invoice / quote in their mailbox. Can I do this with a service product, or schudule form, or do I need a third party solution? Spend quite a few days already looking at multiple solutions, but none that ticks all the4 boxes. Hope someone here can help me. Thanks a lot!
  2. Hello, I have added a Services block to my page. It's one where you can select content or media first. I currently have the image with the title and description below. I would like the tile above the image and description below, is that possible? If I do content first if has both the title and description above the image.
  3. Hi everyone, I am looking for a suitable template for a platform service business, airbnb-type of thing. Has anyone used Squarespace for a similar thing and can you recommend a template / customizations? Thanks!
  4. website isn't live yet but I'm just trying to figure out which plan to pick. I like the advanced commerce plan but $500+ annually is a lot. Unless it's totally worth it?! If you have a website you could share your subscription service with I'd love to see it. thanks!!
  5. How do I change the font of the title of the Our Services section on our homepage? I've got custom fonts installed for all headers, so do I need to use code to make this change? https://www.bon-creative.co.uk/
  6. Open to feedback on my website www.alysiajohnson.com User friendly? Understand what I do? Also check out my Etsy and feel free to give feedback, share with a friend who might purchase. Etc. https://www.etsy.com/shop/GoodIcon?ref=cart_shop_name_click&cart_id=7513275792
  7. Hi All. I need help understanding how I can add courses inside a website that 1) purchasers of the product can view without downloading and 2) purchasers of the product can not share the link to videos created on YouTube or Vimeo which are part of the purchased course. QUESTIONS How can I connect a Vimeo or YouTube video and have it NOT shared when someone purchases an online course or class? How many different online products (courses or classes) can I have in one Member Area? My client is VERY upset because she does not think the Member Areas has the functionality that her Wordpress site has and wants to ensure that when someone buys a class that is a video on Vimeo, that video link is not shared. Thanks for the support! Giselle
  8. Hello, I am revamping my website and recently started using the Squarespace Commerce section for my business (set it up a few days ago to be able to collect payments online and better manage my accounting books), and while it is an amazing feature I'm having the hardest time figuring out how I can sort different services and add them on different pages from my ONE store. To be clear, I've created a store with 19 products - all digital (for now) and I've added 14 of those services to my "graphic design services" page (the link has been provided for visual purposes), but the other 5 (currently hidden) I would like to add to my "resume writing services" page (if you click on Look & Book > Our Services > Resume Writing Services you'll see I have it set up a completely different way). I also tried adding a store from the EDIT section and was willing to create a whole new store but I couldn't figure out how to change it from Physical Product to Service since they're technically digital services. Please, can somebody tell me how I can quickly fix this problem! I am aiming to have my website completed by the end of the week and this is prolonging the premiere. Thank you in advance!
  9. Hi I'm running art classes for kids. I have people who have placed orders with order status as "pending" since this is a service product do I need to wait until after the classes to mark it as fulfilled or can I do this immediately? Are there any implications for leaving the order as pending for service products? eg. refunded orders can not be refunded unless status as fulfilled?
  10. How do I make a simple three card setup to show services? With a right, middle, and left card? I've searched online and on here and I can't find any guidance on how to add cards, which is pretty foundational in web design.
  11. I want to offer gear rentals on my website. To do this I will be letting people take out items from my stock to use and then bring them back. They will be pre-paying for the time they will use the item, but I am also wanting to take a security deposit or damage deposit in the case they don't return the items or they return them in a damage condition. I will be getting people to sign a gear rental agreement prior at the time of payment, to agree to the terms and conditions of rental. Is there some way I can take this security deposit, and then refund it once they have returned the gear? Cheers
  12. I want to offer gear rentals on my website. To do this I will be letting people take out items from my stock to use and then bring them back. They will be pre-paying for the time they will use the item, but I am also wanting to take a security deposit or damage deposit in the case they don't return the items or they return them in a damage condition. I will be getting people to sign a gear rental agreement prior at the time of payment, to agree to the terms and conditions of rental. Is there some way I can take this security deposit, and then refund it once they have returned the gear? Cheers
  13. Hello, I'm trying to reduce the line space in the services block on this page. I've found the code using Squarespace ID however when I put that into css it edits the paragraph of text in the block above. Have tried copying a few different block ID's off that page but still no luck. If someone could help that would be great. Thanks
  14. On a paid membership site: 1) if I built my member site as a 'store' with each chunk of member content as a free service product, could customer members 'buy' these free service products? (only paid members would have access). 2) And can customer members return later to review the free service products in their customer profile? Even months later? 3) And later if the customers are no longer members, would they loose access to the memberwall protected content? Basically, once they pay to be a member, A) can free service products be used as a way to "save" member content they particularly like, and B) can it be structured for the customer to loose access to that same content once they are no longer a member?
  15. Site URL: https://rust-kale-a2el.squarespace.com Hi I am using a Service Section (the one that has circles). I have tweaked it but I would like more control: I like how the image is close to the edges but not the text. And I would like the images to contain a link (the same link the button uses). Does anyone know if this is possible? 🤔
  16. Site: Www.uparrowproductions.com I'm a photographer that uses my website more for marketing than actually selling my services. I prefer to have clients reach out to me directly rather than book an appointment through my website. However, what I am looking for is a way to have clients write reviews for my services and post them directly onto a testimonials page on the website. I know I'm able to embed reviews from outside sources (Google, Yelp, etc.) but I'd much rather have a way for them to add the reviews straight onto the site, since that's what I advertise most. I also don't sell any products so I don't think Squarespace's Product Review function will be much help to me. I considered asking clients to just email me their reviews so I can post them in a blog-esque form, but that feels more disingenuous having the review go through me first rather than them being able to put it up themselves. Anyone have any ideas or ways they know of to accomplish this? Thanks! (If you have any notes on the website itself, I'll happily take those too!)
  17. Hey folks, I'm in freak out mode because the "bookings page" on my website is empty! My bookings page had about 15 different services that you could pay for and now when I click it they are all gone... when I click the settings button it just sayd "couldn't load collection" I was overdue on my payment subscription but I had until the 30th of October so sort it. I paid it this morning and then went to make some changes to my bookings page I also had a thing uon logging in saything that square space couldn't reach my email so I've changed that to a different email acc but still the contents of that page have gone. If anyone knows whats going on I'd love a helping hand! Thanks heaps and hope you're having a great day 🙂
  18. Site URL: http://www.painterofplace.com Recently updated the studio's website where I work and would love to hear what everyone thinks! Our main goal was to minimize the shops emphasis (mostly due to the time it takes to create a single piece compared to the revenue they bring in) and funnel visitors towards ordering a commissioned piece of art, which are more valuable overall. I also wanted to emphasize the exclusivity of the artwork to the potential collectors.
  19. Hello, I set up service Products on my website to sell tickets to a webinar series. However, I don't get any email notifications when someone has purchased. Do you know how I could set this up? What I mean is like when you have any other form on Squarespace, you select a way to "store" the information e.g. connecting to Mailchimp, sending you an email notification, etc. With a service Product it doesn't seem to give that option... Thanksin advance! Amy
  20. I am looking for advice for the best workflow for selling and scheduling service products on Squarespace while using Acuity. I would like to be able to sell and schedule directing from the store (because I feel it is the most intuitive) but it seems in order for that to work, I would need to send an email with a link to schedule (which we run into ensuring they don't exceed appointments paid for). The other option would be to embed the scheduler within a page about the service and let them pay and book from the embedded portion. Please shed some light on this and point out any other possible options or pitfalls. We just expanded to services on the site, so this is fairly new. Thanks in advance.
  21. Hi, I have a client who would like visitors to be able to request a quote for their services and then book a time to discuss that quote (a la calendly). Is anyone aware of a plugin that can make this possible? Maybe it could integrate with Squarespaces appointment tool? Thanks in advance!
  22. Hi, I run a service business, and have clients who are new and grandfathered in. Both have different prices for the services I offer. I am trying to optimize the app so that clients can utilize it to purchase packages and individual sessions. Here is the catch. How can Roberta, a brand new client, only be able to see the services offered that are for NEW clients (eg, service is $120 and tax) AND How can Chris, a grandfathered in client, only have access to the services offered for a grandfathered client (eg service is $100 and tax)? Is this possible? Other info: I logged into the App with Chris today and he was able to access only one service for which he was booked at, the $100 and tax service. I have a 10 session and 20 session option, but those wouldn't show in the app. How come? Thanks, Lenny
  23. Site URL: http://www.ee-ct.com I placed a temporary banner at the top of my site regarding temp hours. I have utilized this in the past and cannot remember where to find this in the settings. I want to remove it or better yet, change the message to state we are back to regular hours.
  24. Estoy atrapado en Squarespace. Un servicio pésimo si estás bajo la línea del ecuador... Escribo esto en español para que los latinos puedan verlo. He tenido, mil problemas. Un soporte técnico inexistente. (arrastro problemas de la plataforma que simplemente nunca respondieron) La mitad de las integraciones que ofrecen no funcionan al sur del globo. Te cobran por todo y aunque falle, te siguen cobrando. No se puede acceder o conectar a otras plataformas. En fin. Si lees esto, y estás al sur de Mexico no pagues por un año de este servicio. NO VALE LA PENA... USA WIX O ZIRO...
  25. Hi! I am a contractor for a company that is getting ready to scale and uses SquareSpace for their website. They have been selling courses online as products and I am looking for a better way to do this, any advice is welcomed! Thanks!
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