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About Me




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  1. Estoy atrapado en Squarespace. Un servicio pésimo si estás bajo la línea del ecuador... Escribo esto en español para que los latinos puedan verlo. He tenido, mil problemas. Un soporte técnico inexistente. (arrastro problemas de la plataforma que simplemente nunca respondieron) La mitad de las integraciones que ofrecen no funcionan al sur del globo. Te cobran por todo y aunque falle, te siguen cobrando. No se puede acceder o conectar a otras plataformas. En fin. Si lees esto, y estás al sur de Mexico no pagues por un año de este servicio. NO VALE LA PENA... USA WIX O ZIRO...
  2. Hi! I am a contractor for a company that is getting ready to scale and uses SquareSpace for their website. They have been selling courses online as products and I am looking for a better way to do this, any advice is welcomed! Thanks!
  3. Hi all, I'm new here and am hoping to help out my dad who sells tickets to tours/events he runs. He runs the tours on specific days, and has a limit of 25 people. The complication is that adults cost more than children (he feeds them too), and so he needs to charge more for the adults. So, it's a "Service Product", with a few variations (Adult vs. Child), and each purchase needs to come out of the same inventory (25 in total). Is there a way to do this out-of-the-box with SquareSpace, or must I use some plugin type thing that will cost him more? Many thanks in advance for any advice you can offer....
  4. Is there a way to transfer or exchange a customer's order for a service product to another variant? I currently use service products to sell spaces in workshops. When a customer wants to move to a different session (listed as a product variant), how can I move them to another workshop without cancelling their order and refunding. Can this be done without using scehduler?
  5. I wanted to know if you can have specified staff members for different add on services?
  6. Hi there, I've added service products to a site. Once the service has been paid for, a standard SS confirmation page presents. What I need is content on this confirmation page, including a link to an external website, as part of an additional step for users. I have wondered about using css generated content that includes hyperlinks to enable what I need. Has anyone ever achieved this before? Alternatively, perhaps it's possible to incorporate script to the site to enable linking to a different, customized confirmation page once a payment for the service has been made? Any insight about the possibility of doing this will be very appreciated. Many thanks! Angela
  7. Hi, We are non profit creating a visual campaign for companies and organisations to use on their own platforms. Companies and organisations sign up to join the campaign. When they sign up the choose an animal, they would like to sponsor. Each animal can only get chosen by a maximum of 5 companies/organisations. We have 40 animals to choose from. We are trying to figure out how to best set this up in squarespace. The easy solution would be a digital product for each animal, but our challenge is, that the downloadable assets will not be ready for download by the time they sign up to join the campaign. So this solution will not work. We looked into a service product, but we don't see an option to upload files there either. We then looked into membership areas, which might do the trick, as we can then create a member area and use email campaigns to notify the companies when the downloadable are there. But it looks like we will then have to create a distinct members area for each animal because all companies otherwise will have access to all assets for all animals. The biggest members area plan, we could see, was 10 distinct areas, so we can't create 40. Can anyone help us identify a solution, where we can have people sign up and then somehow allow them to return a few weeks later and download the assets without giving the access to other assets than the one they signed up for? Thank you in advance!
  8. Site URL: http://desmondmaddocks.co.uk Hi I’m looking to have something like this implemented on my site. It gives the consumer the options select through steps on what they are looking for to then be given a service to select based on their choices. I’ve linked to the site for exact example ( https://book.perfocal.com/step/1) would love to have something like this on my site. My site: Desmondmaddocks.co.uk
  9. Site URL: http://www.somaticsoulutions.com I'm a coach who offers my work 'by the month'; a month being 3-90 minute sessions. I also use a 'pay-what-you-want' model. My current set up is to offer a low, mid, and high price point for a month package of three sessions. Ideally I would offer a single package of three session and a client would be able to input the amount, pay, and then schedule the first of three sessions, rather than choose one of the three price points I'm offering. As far as I can tell there's no way to do this, nor a workaround I've been able to arrive to. I'm curious what ideas you have on how to accomplish this? Thanks for your time, Ken
  10. I'm developing a website for a gym where customers can sign up for individual classes, or buy year-long passes to classes. I am treating these year-long passes as service products. Is there a way to automatically notify individual instructors (via email) when someone signs up for their class? For example, if I sign up for Jim's strength training class, Jim will receive an email informing him of my signup. Is this possible? The closest thing I can find so far are the custom forms you can add to checkout, but there's no way to edit the storage destination.
  11. I run spa business and would like the ability to approve or deny appointment requests. Can anyone help me out?
  12. My client's site offers services that require her clients to book times. I want to make it so that after her clients purchase the service (through squarespace checkout), they're directed to a calendar page to book the time/date of the service they just purchased. Currently she has her clients pay her via PayPal site after they book, so it hasn't been an issue, but we want to move the payment process to her site (through squarespace), and I just don't know how I can get her clients to pay for the service then be directed to the booking page. I tried doing a code injection, using the embed code for the calendar in the Order Confirmation page, and it added it to the footer, but there's no way to add it to the actual page or to edit the content of the Order Confirmation page to say "hey, look at the footer to book." I'm absolutely certain that people have had this problem before, but there seems to be no easy solution on Squarespace's help site. I've thought of adding information to the checkout page that just has the direct link to her calendar, stating that once they pay they'll need to follow the link to schedule their service, but this seems like it might be too confusing for the average client. Please if anyone has any idea how I can direct users to a booking page after they've purchased their service, I'd be very very grateful!!
  13. I am looking for advice for the best workflow for selling and scheduling service products on Squarespace while using Acuity. I would like to be able to sell and schedule directing from the store (because I feel it is the most intuitive) but it seems in order for that to work, I would need to send an email with a link to schedule (which we run into ensuring they don't exceed appointments paid for). The other option would be to embed the scheduler within a page about the service and let them pay and book from the embedded portion. Please shed some light on this and point out any other possible options or pitfalls. We just expanded to services on the site, so this is fairly new. Thanks in advance.
  14. Can you host a Squarespace site on a personal server?
  15. Site URL: https://www.ladyhestereats.com/ Hi, i'm getting shipping details and shipping confirmation emails for service products. Please help!! Many thanks Hayley
  16. Site URL: https://www.stroudvalleysproject.org/events I'm helping a local charity to sell event tickets on their website using the 'service product'. However, they would like to close ticket sales ahead of the event itself. Is there an easy way to do this? Other than manually removing the ticket sales option from their event page 24 hours before the event is due to take place? Thanks!
  17. Site URL: https://magnolia-sprout-wnbn.squarespace.com/config/commerce/checkout As part of the service we provide, the customer must send us some digital information after the order is completed. Sq.Space thought they could complete this through a the product additional information form, but that form is not operational after they paid for the item. The customer cannot submit their digital information until after the service paid for as we have to confirm that they have the appropriate credentials. So, we've been brainstorming workarounds. Can the submission form be sent with the "order fulfilled" notification as that has all the customer/order/service details on it? And if there is a way to get that back to me. Another alternative would be to add a free product to their account/cart which is basically just the submission form. In either case, I would like this to be pre-filled with their order, account, and service items. Each service item does require a digital response and must be tied to that service. Is this something that Google sheets can work with? But . . . I was really hoping to direct them back to the website for all order information. How do you handle customer follow-up? I really could use some help on how to get this done as I do not want to manually do this for thousands of data entry points on an excel sheet and manual customized e-mails. HELP!
  18. Site URL: https://www.or-never.com/ Hi there I was wondering if anyone could help me with choosing the best scheduling software for my clients Yoga Website. Any recommendations? It can be both, Squarespace scheduling or als the integration of a third-party provider. I have heard form sutra.fit. But it should only work with a personal plan. What about Acuity? Many thanks Sibylle
  19. Hi Everyone, I would like to know if it is possible to remove the Dollar sign on the Product/Service page, as we charge our services via our own Quoted and Consultation system, we cannot put a price on the service in general as it varies, is there anything i can do, a code or a section i can go to, to remove the $ sign where is says the price? I have provided a photo of the mock page which is yet to be completed, i am wanting to make a waitlist with this section without a price. Your help is much appreciated! Kindest regards, Kelly.
  20. Does anyone know of a simple-ish way to allow signed-in users to post service jobs themselves, like hosting a service marketplace of sorts? And then "approve" the job as complete, which pays the job-completer but me (site-owner) takes a cut. I am assuming this would require custom development but there are some close built-in plugins on SquareSpace that almost get there, like the "Donate" feature, which allows customization of fields upon submission and a custom $ amount to give, but submissions are only viewable by me the site owner submitted.
  21. Hello everyone I am coding this new site and have a question on how to create a flow of choices and ultimately shop that choice. The idea is that the customer from the landing page can choose between option 1, 2 and 3. When selected, the page will scroll down and enable option a, b and c. The customer will then have to choose a, b or c and when they do that, a description of the product pops up. Last they can confirm and go straight to the shopping cart. In my mind it is quite simple, as my page will only have products in total and where the customer only buys one of the based on the flow of choices. Looking forward for some help!
  22. Hello, can anyone help with this please? I'm hoping to add some text immediately before the price on a product page so that it reads: Price per person: £115.00 The page is https://www.grapeandgraintours.co.uk/our-tours/surrey-hills-tour Can anyone suggest if there may be a solution for this? Many thanks! Joel
  23. Site URL: https://bumblebee-alpaca-tksd.squarespace.com We are building a website for an outreach ministry of a church. The ministry – called Joy in Learning – offers a variety of creative classes like basketweaving, painting and pottery, to name a few. Some classes are free while others require a fee for materials. We are using Commerce to RSVP for classes, rather than Scheduling. Scheduling proved to be a little too involved for us, and ultimately we want registration information to populate in a Google spreadsheet so that we’re not manually creating the attendance list from emails and so the registration information is easily accessible to administrators as well as teachers. Because of this, we have the registration form on one page, and once that’s complete we have it linked to the specific product page (for paid classes) so that it can be added to the shopping cart and paid for. Here are two examples: https://bumblebee-alpaca-tksd.squarespace.com/gallery-3-1 https://bumblebee-alpaca-tksd.squarespace.com/fused-glass-1 (I know the URLs need some attention.) Three questions: Is that the only/best process for paid classes? Is there a way to create a capacity on attendance just by using the registration page? (Not linked to a specific product page to ‘add to cart’ and check out.) Example: https://bumblebee-alpaca-tksd.squarespace.com/kindergarten-to-4th-graders-1 We would like to have something on several of the pages that shows how many spaces remain/are available/waiting list. It would be great if this could be on the registration page as well as the product page, similar to what was asked here. (I am also commenting on that thread.) Site: https://bumblebee-alpaca-tksd.squarespace.com Password: J0yinLe@rning! Thanks for your help!
  24. Hello everyone, hope for your wisdom and generosity: please help me with the members area and multiple service packages/programs. We are developing a training website for pets and have multiple service packages to offer. Depending on the program/package customer chooses and purchases certain video content should be available in his/her member's area. How can it be done with squarespace? Which template is the best here? At the moment according to the squarespace support there is all-in-one membership access - all members have access to the same content. Kind regards, Daria
  25. Site URL: https://www.tealcanvas.com/ Hi Squarespace pros! We have a site that will launch within the next week or two. In our service, we need a pop up that includes our terms of service that a visitor must check a box to agree in order to work with us (a clickwrap). Unfortunately, squarespace does not offer this as a native feature. Has anyone any experience in this that may be able to help. We are still password protected.... Tealcanvas0202. We have been advised that a clickwrap rather than a browsewrap is key to protect us as a business.
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