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Problem with web display

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1 hour ago, silviaams said:

I need help on how to remove the .squarespace from domain that customers see

Every Squarespace site has a built-in domain that looks like yoursiteid.squarespace.com. You'll use this to administer your website. 

You can register a custom domain for visitors to use. If you're within the first year of an annual billing plan, you're probably eligible for one free custom domain.

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The domain is active but being forwarded to another site. That site is not a SS site.

If you give out this domain, people will see this domain.

If you give out the .squarespace.com domain, then they will see that domain. Don't share this domain if you don't want people to see it. It is the domain for editing your site.

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