dearkeely Posted June 7 Share Posted June 7 I have an established store with over 300 products, all which have been flat rate shipping until now. I want to use the UPS carrier calculated, but I've tried adding the exact measurements and weight, and the prices seem to be super high. Does anyone out there have some advice? Link to comment
paul2009 Posted June 7 Share Posted June 7 34 minutes ago, dearkeely said: I want to use the UPS carrier calculated, but I've tried adding the exact measurements and weight, and the prices seem to be super high. Carrier-calculated shipping is only available in the US and uses full retail rates. Squarespace don’t support custom negotiated rates with carriers. If calculated rates in a test or live order seem high, you can check them against the UPS rate calculator. If you have questions about how a specific shipping price was calculated, you can contact Squarespace Customer Care for help. A range of third party shipping "extensions" are available, so it may be worth looking at these. Did this help? Please give feedback by clicking an icon below ⬇️ About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
LindaDarco Posted September 9 Share Posted September 9 I am seeing this, too. The Squarespace UPS quotes are 2 x higher than the actual postage rate for UPS. UPS postage that I buy for a 40lb box from NY to UT for example: $55.52 Squarespace "quote" from UPS and charge to my customer if I have that kind of shipping set up for the same size and weight package is $120. It's too high. A possible work around would be applying a negative % markup to get the prices more where they should be. But you can't put in a negative number there. Anyone have other solutions aside from manually assigning postage rates for every zip code? Link to comment
dearkeely Posted Tuesday at 01:10 AM Author Share Posted Tuesday at 01:10 AM Thank you! Link to comment
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