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G'day,

First time on the forum.

I'm having a strange problem with my login.

I have a published website that I'm very happy with but I get an invalid login when I try to login manualy even though my auto login uses the same password and email succesfuly???? Which gives me access for now.
 
This means I am restricted to the two devices that have the auto login working but cannot manualy login to these devices or use any other device using the same login details.
 
I am concerned that if the auto login stops working or I change the password, I will have no means to access my website.
 
Would greatly appreciate help.
 
Thank you
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14 minutes ago, Otzi said:

I get an invalid login when I try to login manually

Unfortunately, this isn't something that forum users can help you to resolve. Please contact Squarespace Customer Care directly. 

Live chat is most useful for 1:1 assistance and is available Monday-Friday between 4AM and 8PM ET and from 10AM to 6PM AEST. At other times you can complete their support form and they'll email you back.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
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