Otzi Posted June 4, 2023 Share Posted June 4, 2023 G'day, First time on the forum. I'm having a strange problem with my login. I have a published website that I'm very happy with but I get an invalid login when I try to login manualy even though my auto login uses the same password and email succesfuly???? Which gives me access for now. This means I am restricted to the two devices that have the auto login working but cannot manualy login to these devices or use any other device using the same login details. I am concerned that if the auto login stops working or I change the password, I will have no means to access my website. Would greatly appreciate help. Thank you Link to comment
paul2009 Posted June 4, 2023 Share Posted June 4, 2023 14 minutes ago, Otzi said: I get an invalid login when I try to login manually Unfortunately, this isn't something that forum users can help you to resolve. Please contact Squarespace Customer Care directly. Live chat is most useful for 1:1 assistance and is available Monday-Friday between 4AM and 8PM ET and from 10AM to 6PM AEST. At other times you can complete their support form and they'll email you back. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Otzi Posted June 7, 2023 Author Share Posted June 7, 2023 (edited) Found the problem. Fixed. Edited June 7, 2023 by Otzi wasnt finished. Link to comment
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