Payment methods for shop

Hello,

I'm creating an e-commerce website for a client and I have a question about the payment methods for the shop.

It's a website for winemakers. For the payment procedure at the end of an order, they want to proceed only by bill, so no payments by card or direct payments. It's their policy, the client pays when he receive his order.

Is it possible to delete the card payment method in the payment procedure ?

Thank you for your help !

1 hour ago, Bountie said:

For the payment procedure at the end of an order, they want to proceed only by bill, so no payments by card or direct payments. It's their policy, the client pays when he receive his order.

Is it possible to delete the card payment method in the payment procedure ?

No, it is not possible to remove online payment methods from the Squarespace checkout. For a customer to complete checkout, they must use an online payment method through Stripe or PayPal. They cannot choose to 'pay by invoice' on Squarespace Commerce. 

There are workarounds using third party code but, if you use them, you will not be able to use the commerce features (like managing inventory or orders within the Squarespace UI).

Let me know if you have any questions. 

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Thank you for your quick answer.

I think we will have to use the code then. 

I just want to be sure about one thing if we use the code we won't lose any client information right ? It's just that we can't see the inventory of the products that's right ?

48 minutes ago, Bountie said:

if we use the code we won't lose any client information right?

I assume the difficulties are because of the complex compliance and tax requirements for selling wine directly to consumers? If that's the case, Squarespace doesn't have a built-in solution.

Squarespace commerce has only been designed for online orders where payment is made online, so you'll only be able to manage orders on the platform if they were processed through the Squarespace checkout.

If you process orders offline, by taking the customer's details online and then taking payment offline (either manually or using a third party solution) Squarespace won't be aware of the orders and you'll need a different method of managing them.

I hope this helps, even if it isn't what you wanted to hear 🙂

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Thank you for your help, we will find a solution and adapt the policy for online payments. 

It's the delivery fees that are tricky because they can change depending of the size of the order. If they order one bottle of wine, a pack of 6 or 12 bottles... I saw that we can only adapt the prize by weight, is that right ?

Also is it possible to offer the delivery if the client reached a certain amount of products ordered ?
For example if they order 5 packs of 12 bottles it's half prize and from 10 packs it's free ?

I hope I don't ask too much... 

Dear Paul,

I've also the same need to generate automatically invoices as an additional payment method in Squarespace checkout. 

Even with the latest updates, it cannot be done?

Many thanks in advance

Matthieu

2 minutes ago, Matthieu8 said:

I've also the same need to generate automatically invoices as an additional payment method in Squarespace checkout. Even with the latest updates, it cannot be done?

Hi Matthieu

In August 2023, Squarespace added a new Client Invoicing feature, but I don't think this is what you need. This new feature allows you to send branded invoices to clients but only for online payment using the methods already available in the checkout - Stripe and PayPal. It’s not possible to mark an invoice as paid if clients pay separately and you still cannot offer a 'pay by invoice' option in the Squarespace checkout.

Let me know if I've answered your question, or if you need more information 🙂

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Hi Paul,

Yes, that's reply to my question: "you still cannot offer a 'pay by invoice' option in the Squarespace checkout."

Thanks for your clear answer.

Matthieu

Call  me crazy, but that definitely needs to be changed.  Some like to pay via e-transfer or by cheque if it's a company that does their business that way.  For example, the City of Calgary puts in large orders and send the payment to me via cheque.  

Sorry for bringing this up again. Currently, i am setting up a store for a wine shop. My customer (the wine shop) only wants to accept cash on delivery or bank transfer as payment methods. What would be the way to implement this with squarespace?

2 minutes ago, bamonamac said:

My customer (the wine shop) only wants to accept cash on delivery or bank transfer as payment methods. What would be the way to implement this with squarespace?

The situation hasn't changed this this thread was answered above. It isn't possible to process orders on Squarespace without online payment. As code cannot be used to change the way the way the checkout works, this situation will not change. 

The only workarounds involve accepting "requests" instead of orders. Whereas an order that is processed through the checkout (with online payment) will remove items from inventory, send an order confirmation and then track delivery, a request would be received by email and would need to be processed manually off-platform. Inventory wouldn't be tracked and no order confirmation emails would be sent. 

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Hello from Denmark!

I´m setting up a webshop for my flower store, and only want payment by my sending invoices manually or personal pick-up in my store.

However, I struggle with setting up the invoice part, as I don´t have any agreement with Paypal or others...

I my head, I would like the customer to choose between the two payments, like radiobuttos or similar.

Is this not possible?

Best regards, Fenja