KayeF Posted May 15, 2023 Share Posted May 15, 2023 (edited) Hi, I'm new and I started working on my website before registering. I uploaded a couple of videos but decided to delete them and use different ones but now it says I've used up my 30 minutes so I can't upload. The pages that I uploaded onto have been deleted. I would be grateful for any suggestions. Thank you. Edited May 15, 2023 by KayeF more info Link to comment
paul2009 Posted May 16, 2023 Share Posted May 16, 2023 15 hours ago, KayeF said: I uploaded a couple of videos but decided to delete them and use different ones but now it says I've used up my 30 minutes so I can't upload. When you delete a video, it is sent to the 'trash'. To release the space that these files are using, you'll need to empty the trash manually or wait until they are permanently deleted after 30 days. You can delete videos and images from the Asset Library. Click Trash and then Empty Trash. Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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