ItsOurPlanetToo Posted April 26, 2023 Share Posted April 26, 2023 Hi there, Does anyone have advice on how best to protect digital products from being easily copied and shared? Does Squarespace limit the number of times a file can actually be downloaded? Thanks Kate Link to comment
Solution paul2009 Posted April 26, 2023 Solution Share Posted April 26, 2023 3 minutes ago, ItsOurPlanetToo said: Does anyone have advice on how best to protect digital products from being easily copied and shared? Does Squarespace limit the number of times a file can actually be downloaded? After a digital product is purchased, the customer can download the file from the post-checkout page. They will also receive an email containing a link to the file. Currently, there are no limits on the number of times the file can be downloaded, but the link expires 24 hours after the purchase, preventing the link being shared later. If a customer clicks an expired link, Squarespace send a new link to the customer's original email address (as specified during purchase), allowing them to download the file again. This link also expires after 24 hours. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
ItsOurPlanetToo Posted April 26, 2023 Author Share Posted April 26, 2023 Thanks Paul. Do you know if Squarespace give any advice on how best to protect files? I couldn't find anything on the help pages. Link to comment
paul2009 Posted April 26, 2023 Share Posted April 26, 2023 Can you give some more context about the issues that concern you? Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
MaraCur Posted July 15, 2023 Share Posted July 15, 2023 This is my concern as well. If my product is a PDF, it can be duplicated and shared as a file from one customer to anyone else. Does Squarespace have any protective options? Link to comment
epete22 Posted December 1, 2023 Share Posted December 1, 2023 Any update on this? Or did anyone find alternative services? Link to comment
NRep Posted August 31 Share Posted August 31 Hi, I have the same question. If I sell a digital product like a PDF or Ebook in my Store, does Squarespace encrypt the PDF so it can't be shared to anyone else other than the user who bought the digital product? Thank you! Link to comment
paul2009 Posted August 31 Share Posted August 31 1 minute ago, NicolasRepetto said: If I sell a digital product like a PDF or Ebook in my Store, does Squarespace encrypt the PDF so it can't be shared to anyone else other than the user who bought the digital product? No, but you could choose to encrypt the PDF before uploading it to Squarespace. That said, encrypting a PDF doesn't stop it being shared or copied. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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