FullCircleDesigns Posted April 25, 2023 Share Posted April 25, 2023 Is there a way to add users' emails from a form to an email campaign mailing list? It seems to just go to email storage, not the mailing list. danabrigman and Horka 2 Link to comment
qosmic Posted April 25, 2023 Share Posted April 25, 2023 Had the same issue. You can save Squarespace forms to Mailchimp but not Squarespace itself, which makes no sense. There doesn't seem to be a way to, for example, add a checkbox to a form that is the user's consent to join a Squarespace mailing list. You can redirect the user after submitting the form to a newsletter sign up page, but abandonment makes that effectively useless. You could also save the form responses to a Google doc and periodically import the email addresses, but that's an enormous pain, especially if you want any automated messaging to go out on a timely basis. Nor is the API helpful. You only have the option to GET, and then only if you are using profiles. You can't POST anything other than order and product updates. Otherwise we could add subscribers on form submission very easily with a Zap. (TBH we're not the biggest fans of Squarespace's email marketing tool, but to be fair, it is nice for very simple use cases.) SharonP and danabrigman 2 .techCRM | Email Marketing | eCommerce | Accounting Systems | Data Migration | Automation | App IntegrationsOur Mission - Contact Link to comment
holahannah Posted June 16, 2023 Share Posted June 16, 2023 Hi @FullCircleDesigns and @qosmic, may I ask what you did here or if you found a solution? I'm trying to do something similar where any form submissions get added to my Squarespace mailing list so an automation can be triggered - but I'm not having any success. I thought even if I set the storage to Google Drive and then set up a Zap adding the details into SS it would work, but there doesn't seem to be a Zap for that. I'm thinking I may just need to set up my lists in Mailchimp, but that doesn't make sense if I'm wanting to house everything under Squarespace. Thanks 🙂 Link to comment
qosmic Posted June 19, 2023 Share Posted June 19, 2023 We've implemented a number of solutions for our clients, most of whom use a 3rd party application to manage their contacts and customers, typically a CRM. In our opinion, Squarespace's mailing list is really only useful for ecommerce companies with limited needs. holahannah 1 .techCRM | Email Marketing | eCommerce | Accounting Systems | Data Migration | Automation | App IntegrationsOur Mission - Contact Link to comment
danabrigman Posted June 20, 2023 Share Posted June 20, 2023 I think I am about to be very disappointed! Just signed up for email and missed the memo that it doesn't capture emails from forms on our website and submit them to a campaign. Is there a workaround for this -- Jotform to SP??? That's a huge gap in the app. Link to comment
holahannah Posted June 21, 2023 Share Posted June 21, 2023 Hey @danabrigman, I couldn't find an easy solution for this and in the end my client decided to use Mailchimp to manage their lists and customers. I did try setting up a Zap, but there wasn't a simple one step available to add people into the SS mailing list. Annoying, as I would have loved to be able to manage everything from SS. I'm not sure if more complex automations would make this possible, but I didn't have the resources for this particular project to look further into it. Link to comment
danabrigman Posted July 7, 2023 Share Posted July 7, 2023 thank you, I'm headed to mailchimp myself. Link to comment
qosmic Posted July 8, 2023 Share Posted July 8, 2023 Just FYI, unless you're on the free tier, Mailchimp is expensive. .techCRM | Email Marketing | eCommerce | Accounting Systems | Data Migration | Automation | App IntegrationsOur Mission - Contact Link to comment
SvenMarkusRichter Posted April 29 Share Posted April 29 This is the most annoying and incomprehensible oversight on part of squarespace. It absolutely makes no sense and makes email campaigns completely useless bc I can't segment customers. SharonP and JasonLH 2 Link to comment
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