NitaD Posted February 14, 2023 Posted February 14, 2023 Hi there, I hope this is the correct place to receive help, I'm new to Squarespace and have never built a website. I've built my website but need to send it to friends for critical review before I launch.....as I'm sure many of you have done. For the last 2 days I've set and reset the password under 'site availability' to give access to friends. The password screen appears, they enter the password and then it looks like its loading but shows the same screen again to enter the password and once entered it says 'Please try again' in a red banner. I've switched it from 'private' to 'password protected' and it still won't work. Can someone please help me identify what I'm doing wrong? Thank you so much! Nita
tuanphan Posted February 15, 2023 Posted February 15, 2023 (edited) Hi, You can also add them as a contributor (with Viewer permission is enough), then they can access your site without changing private to password Edited February 15, 2023 by tuanphan Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)
NitaD Posted February 15, 2023 Author Posted February 15, 2023 Thanks tuanphan, I've tried the invitation option but it puts people off as they have to set up a Squarespace account, so I'd really like to get the password protected option working. I'd be grateful to receive any pointers to get the password protected option working. Many thanks Nita
christyprice Posted February 20, 2023 Posted February 20, 2023 (edited) Hi @NitaD, I've often found that a very simple password here is the best option because of user error. I'd reset the password to something easy to type in and try again. And double check the uppercase/lowercase setting as you enter the new password - that's another thing that can trip up. I have a blog post on Sharing a Squarespace Website Before it Goes Live if that's helpful. Christy Edited February 20, 2023 by christyprice christyprice.com 🇺🇸 Austin, TX US 🐾 ✅ Get my Starter Template for Web Designers 🎬 Watch 7 Ways to Save Time as a Squarespace Designer from Circle Day 2024 🎥 Watch Circle Live: Hello Income (feat. Christy Price and Jeremy Schwartz)
NitaD Posted March 16, 2023 Author Posted March 16, 2023 Thanks christyprice, I discovered that the Home page had a password on it which was causing the issue, for some reason this was the only page with it. Thanks again for replying christyprice 1
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