SunRaisedFoods Posted February 2, 2023 Share Posted February 2, 2023 We've had an influx of customers not choosing shipping when ordering. Is there a way to default to shipping instead of customer pickup in the checkout feature. It does show up, but people aren't choosing it when ordering and I have to send a separate invoice from Square for the shipping fee. HELP!! Link to comment
paul2009 Posted February 2, 2023 Share Posted February 2, 2023 38 minutes ago, SunRaisedFoods said: Is there a way to default to shipping instead of customer pickup in the checkout feature. The shipping option should already be the default - see the screenshot below. I wasn't able to check this on your site as you didn't share a link. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. 🤒 I'm currently in hospital and may not respond quickly to your posts. Link to comment
EllenNomadletterpress Posted June 14 Share Posted June 14 On 2/2/2023 at 10:37 PM, paul2009 said: The shipping option should already be the default - see the screenshot below. I wasn't able to check this on your site as you didn't share a link. Did this help? Please give feedback by clicking an icon below ⬇️ HI Paul We've had a similar problem with our online shop, most people just pay and then we have to chase them for shipping costs. Nomadletterpress.com Link to comment
paul2009 Posted June 14 Share Posted June 14 26 minutes ago, EllenNomadletterpress said: We've had a similar problem [of customers not choosing shipping when ordering] with our online shop, most people just pay and then we have to chase them for shipping costs. Hi @EllenNomadletterpress. I imagine the users are manually choosing the "Store Pickup" option because when I try to place an order, Standard Delivery (£6) is selected by default. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. 🤒 I'm currently in hospital and may not respond quickly to your posts. Link to comment
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