Mwith Posted January 23 Share Posted January 23 Hi there When my customers are going through the checkout process, I would like to add an "confirm email" field, as it is possible to go through with an order with faulty mail adresses. The required fields in our form can be seen in the attached file Tia Link to comment
Solution paul2009 Posted January 23 Solution Share Posted January 23 (edited) 18 minutes ago, Mwith said: When my customers are going through the checkout process, I would like to add an "confirm email" field, as it is possible to go through with an order with faulty mail addresses. I completely understand as I see this issue frequently on Squarespace sites. Unfortunately, you cannot do anything about it! Squarespace have locked the checkout page to prevent anyone from adding code. There's not even a way for you to correct the email address after the order has been placed! The only workaround I can suggest is to add a Custom Checkout Form where you prompt for the email address a second time. There isn't a way to compare this with the original email address, but at least you have a better chance of picking up an error. I do suggest that you (and anyone else affected by this) raises this issue with Squarespace Customer Care using a support ticket. Nothing will happen quickly, but the more feedback they receive, the more likely something will be done about it. Did this help? Please give feedback by clicking an icon below ⬇️ Edited January 23 by paul2009 Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
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