Hello
In the store I'm setting up, I only have one item and I've chosen it to be a service. This is ment to be for former customers who will be offered an opportunity to buy their imagefiles, so I do not need shipping.
The problem I have is that when the customer orders, the order has a pending status, and if I change it to fulfilled it'll send a fullfilled confirmation to the customer with shipping and tracking information which is not needed beacause of the nature of the product I sell. I've chosen it to be a service I sell to get around this, but it apparently still isn't enough.
Any suggestions? Or do I just leave the orders in pending status?
Regards Michael