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Video Storage limit says I have 8mins left (of 30min total), but I've only put 10mins of video on my site.

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On 1/19/2023 at 11:30 PM, Hawksksks said:

I've only uploaded 10mins of video...yet the site is saying I only have 8 mins left? Why is this?

Take a look in the Asset Library panel in the Home menu to see if you have accidentally uploaded the video more than once. It's easy to do (I've done it before!).

If there's still an issue then it's likely to be a technical issue so please contact Squarespace Customer Care directly for help.

Did this help? Please give feedback by clicking an icon below  ⬇️

Edited by paul2009

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
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13 hours ago, paul2009 said:

Take a look in the Asset Library panel in the Home menu to see if you have accidentally uploaded the video more than once. It's easy to do (I've done it before!).

If there's still an issue then it's likely to be a technical issue so please contact Squarespace Customer Care directly for help.

Did this help? Please give feedback by clicking an icon below  ⬇️

And just like that, my prayers are answered.  Many thankings, sir.  This has freed up a load of space.

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