timotheevallee Posted January 7, 2023 Share Posted January 7, 2023 Earlier today I went on to change the main logo of my website on Squarespace, next thing I know my home page has completely disappeared and was replaced by another page where I have a submission form. Even in the editor, the home page's content was replace by my submission form and the original home page is no where to be found. If you have any tips or solutions to this problem, please tell me as I have not found anything like it on the Internet. Best regards, Tim Link to comment
M_Fancy_Sites Posted January 7, 2023 Share Posted January 7, 2023 Can you share your site's URL? Link to comment
jettblackink Posted January 20, 2023 Share Posted January 20, 2023 Same thing just happened to be with m about page. Site has already been completed and published. Now that I return to the site, the about page content is completely reset back to the template data. Link to comment
paul2009 Posted January 20, 2023 Share Posted January 20, 2023 10 minutes ago, jettblackink said: the about page content is completely reset Please contact Squarespace Customer Care directly. Forum users would love to help but we are unable to assist with technical issues. Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
jettblackink Posted January 20, 2023 Share Posted January 20, 2023 Site has already been completed and published. Now that I return to the site, the about page content is completely reset back to the template data. I had completed this site prior to the update where they added the capability to save content blocks, so none of the content blocks were saved. Link to comment
SashaM_SQSP Posted January 22, 2023 Share Posted January 22, 2023 Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing issues with page content loading please reach out to our Customer Support team directly. Link to comment
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