KC_Metalsmith Posted December 21, 2022 Share Posted December 21, 2022 Hello, Is it possible to remove a discount code from an ongoing subscription? I created a discount code with the subscription setting set to "All Payments". This allows the buyer to use the code for all of the payments made on this particular subscription. However, the buyers is no longer eligible for the discount, and I'd like to remove it. I've deleted the discount code, but the subscription still shows the discount code as active and giving the buyer the discounted rate. I know that I can cancel the buyers subscription and have them sign up for a new one without using the discount code, but this is cumbersome and relies on the buyer doing as instructed. Is there anything else that I can do on my end? Thanks, Kelly Link to comment
paul2009 Posted December 23, 2022 Share Posted December 23, 2022 On 12/21/2022 at 9:17 PM, KC_Metalsmith said: Is it possible to remove a discount code from an ongoing subscription? No. Once a subscription has started, pricing and discounts cannot be changed. Did this answer your question? Please give feedback by clicking an icon below ⬇️ Improve your online store with our extensions.About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links.Catch up on all the release notes and announcements 2023 [for Circle members only] (there's a public version here)Buy me a coffee Link to comment
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