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Unable to remove discount code from subscription

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Posted

Hello, 

Is it possible to remove a discount code from an ongoing subscription?

I created a discount code with the subscription setting set to "All Payments". This allows the buyer to use the code for all of the payments made on this particular subscription. However, the buyers is no longer eligible for the discount, and I'd like to remove it. I've deleted the discount code, but the subscription still shows the discount code as active and giving the buyer the discounted rate. I know that I can cancel the buyers subscription and have them sign up for a new one without using the discount code, but this is cumbersome and relies on the buyer doing as instructed.  Is there anything else that I can do on my end?

Thanks, Kelly

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Posted
On 12/21/2022 at 9:17 PM, KC_Metalsmith said:

Is it possible to remove a discount code from an ongoing subscription?

No. Once a subscription has started, pricing and discounts cannot be changed. 

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