susan.liimatta Posted October 11, 2022 Share Posted October 11, 2022 Site URL: https://www.fathersheartministries.church I am working with a client with an existing MailChimp list. Expert help is needed to connect their Mailchimp to Squarespace. All of the backend stuff is done like connecting the domain, cname records, etc. There's a glitch and I need help to fix it. Link to comment
sayreambrosio Posted October 11, 2022 Share Posted October 11, 2022 Just now, susan.liimatta said: Site URL: https://www.fathersheartministries.church I am working with a client with an existing MailChimp list. Expert help is needed to connect their Mailchimp to Squarespace. All of the backend stuff is done like connecting the domain, cname records, etc. There's a glitch and I need help to fix it. Are they on a Business or Commerce plan? The Mailchimp integration is considered a premium feature and not available on the Personal plan. What is the issue you are running into? Sayre Design Site: https://www.stregaconsulting.com Author Coordinates: https://bio.site/sayreambrosio Italian Journey: https://bio.site/ambrosiosjrnyhm Link to comment
susan.liimatta Posted October 11, 2022 Author Share Posted October 11, 2022 1 minute ago, sayreambrosio said: Are they on a Business or Commerce plan? The Mailchimp integration is considered a premium feature and not available on the Personal plan. What is the issue you are running into? It is a business plan. Email confirmation looks like a default from Squarespace, not the confirmation message created in mailchimp. Link to comment
sayreambrosio Posted October 11, 2022 Share Posted October 11, 2022 17 minutes ago, susan.liimatta said: It is a business plan. Email confirmation looks like a default from Squarespace, not the confirmation message created in mailchimp. When you look at the storage options under the newsletter block does the Squarespace Campaigns section look like this?Where it says Confirmation Email On? There has been a change in the default settings recently so you may have to disconnect Campaigns. If it shows like that click on it and then scroll down and click Disconnect. That will turn off the Squarespace stuff. Then go under Mailchimp section and make sure the double opt in toggle is green. Once you do that test it and see if it's still doing it. I'd be happy to help you test it if you need me to. Sayre Design Site: https://www.stregaconsulting.com Author Coordinates: https://bio.site/sayreambrosio Italian Journey: https://bio.site/ambrosiosjrnyhm Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment