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advanced commerce and abandoned cart feature - surely it won't work???

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This is my third – and I guess/last question.

 

I was looking at getting the advanced commerce – for one of my websites.

 

But there is ONLY one thing that I actually want it for – and that is abandoned cart.

 

Then I thought about it for a bit… surely that feature won’t work [for me]? I’m selling tickets to a show. But if the tickets are [for example] on sale through Ticket Tailor – surely there’s no way that Squarespace can do the abandoned cart feature – becayse in fact the tickets are not ‘run’ by them?

 

Or am I wrong about that whole assumption???

 

I am often wrong, and I hope I am here. So please do tell me if my thinking is silly and wrong. Thanks again

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On 8/26/2022 at 4:06 PM, MmJ said:

I was looking at getting the advanced commerce – for...abandoned cart.

Then I thought about it for a bit… surely that feature won’t work [for me]? I’m selling tickets to a show...through Ticket Tailor – surely there’s no way that Squarespace can do the abandoned cart feature.

Correct. The Abandoned Checkout feature only sends emails to customers who reach the Squarespace Checkout, enter their email address and then don't complete the purchase. It won't work with third party services.

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Edited by paul2009

About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing expertise and extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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