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Enter Credit Card Every Time?

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When clients schedule a session with me online, they are required to enter in their credit card # each time. Why can't it save their info so they do not have to enter their card number every time they book a session. 

Sometimes clients want to book 5-10 sessions at a time, and complain to me regarding the monotony of entering their CC # for every appointment.

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This is a real problem for me as well. It’s challenging enough that we can’t link to Apple Pay, but when my clients want to book an exercise class with our business they are frustrated by having to renter their card info and often it’s the barrier to them actually signing up 

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On 12/8/2021 at 7:52 PM, RolferRyan said:

When clients schedule a session with me online, they are required to enter in their credit card # each time. Why can't it save their info

10 minutes ago, KateFul said:

It’s challenging enough that we can’t link to Apple Pay, but when my clients want to book an exercise class with our business they are frustrated by having to renter their card info

The only workaround I can suggest for clients booking a number of classes is for you to create a Package where the client can pay for multiple appointments at once, often with a discount (like five appointments for the price of four). I don't know if this will be suitable for your situation, but I've linked the support article so that you can read more.

Regarding Apple Pay and other feature requests, Squarespace employees don't routinely monitor this forum for feedback (see the guidelines - item 6). To make a feature request that will bring this to the attention of the Product Managers who look after Scheduling, please contact Squarespace Customer Care using a support ticket. 

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