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Cart showing item when it's empty

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Site URL: https://www.decalhoney.com

Hello!

My site hasn't launched yet, but there's a pesky issue that I'm trying to remedy before it does. My shopping cart shows that there's an item in it even though I don't currently have any products listed. I can't seem to figure out how to change it, and I'd hate for people visiting my website to think that they already have an item in their cart. Any help would be greatly appreciated.

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Please set up a site-wide password, if you've not already done so.

Post the password here.

Adding a site-wide password is not a security breach. Please read the documentation at the link provided to understand how it works.

We can then take a look at your issue.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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  • Solution
16 hours ago, decalhoney said:

My shopping cart shows that there's an item in it even though I don't currently have any products listed. I can't seem to figure out how to change it, and I'd hate for people visiting my website to think that they already have an item in their cart.

When I view the site the cart is empty so I imagine it will be the same for other visitors. Try viewing your site using an incognito (or private) window and without logging in, and you may see the same as us. If this is the case, clearing your browser cache may resolve the issue for you in your normal browser window. 

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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  • 1 year later...
On 7/7/2023 at 5:30 AM, Marianadnj said:

I have this problem, and nothing seems to fix it!

Have you cleared your browser cache, including local storage and cookies? This should resolve it. If it doesn’t, please contact Squarespace Customer Care. 

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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  • 4 months later...

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