Cart showing item when it's empty

Site URL: https://www.decalhoney.com

Hello!

My site hasn't launched yet, but there's a pesky issue that I'm trying to remedy before it does. My shopping cart shows that there's an item in it even though I don't currently have any products listed. I can't seem to figure out how to change it, and I'd hate for people visiting my website to think that they already have an item in their cart. Any help would be greatly appreciated.

Please set up a site-wide password, if you've not already done so.

Post the password here.

Adding a site-wide password is not a security breach. Please read the documentation at the link provided to understand how it works.

We can then take a look at your issue.

Sounds good, I've set the password to "pleasehelp"

Thank you Paul! incognito didn't show an item, and sure enough, clearing the cache resolved the issue. Appreciate the help.

I have this problem, and nothing seems to fix it! I've tried different browsers/incognito windows and different devices. And it's still showing 2 items in the cart while there are non. Pls help!

On 7/7/2023 at 5:30 AM, Marianadnj said:

I have this problem, and nothing seems to fix it!

Have you cleared your browser cache, including local storage and cookies? This should resolve it. If it doesn’t, please contact Squarespace Customer Care. 

I am facing the same issue. One of my customer who recently bought an item pointed out the same issue he is seeing when he visits my website. Is this a squarespace bug? What is the resolution?