Don42 Posted January 26, 2021 Share Posted January 26, 2021 Site URL: https://www.aawcollective.com/adequate-earth-exhibition I have website (in 7.1) for an online art exhibition. A main page narrative with artist's pages off that. Several of the artist pages have gallery slideshows. The Gallery Slideshows function perfectly on their own page like this: https://www.aawcollective.com/adequate-earth-helen-glazer However the exhibition concept involves having the individual artists presentations open in light boxes using Lightbox Anything plug-in off of a main exhibition narrative here: https://www.aawcollective.com/adequate-earth-exhibition Click on the artists name, in this case Helen Glazer. We are using the Lightbox Anything plug-in. This works perfectly for the pages with images, videos and text, but the gallery slideshows are missing images, some times all and sometimes just a few. I have a request into the developer that plug-in but wanted to see if anyone else had a thought as to what cold be the issue. Let me know if I ought to start a new thread. Thanks, Don Link to comment
Don42 Posted January 26, 2021 Author Share Posted January 26, 2021 Update Squarespace Support working with me through chat. And of course they can see all the slides fine, and sent me video evidence. 🙂 They recommended browser cache cleanup and updating making sure javascript was enabled and so on. They could not replicate may problem. I tried all that and private and incognito windows in Safari and Chrome after emptying cache. Still have missing images though some more showed up that weren't before. I tried through the other two computers in my home and had the same results of missing images. They moved me to email, support. Any help would be appreciated. Thanks in advance, Don Link to comment
creedon Posted January 27, 2021 Share Posted January 27, 2021 Have you restarted your router/modem recently? Both wired and wifi? Basically it wouldn't hurt to restart all your internet devices. I didn't notice any issues with missing images. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Don42 Posted January 27, 2021 Author Share Posted January 27, 2021 Thanks, I will try that. Strange that all others who checked the set so far have been fine except out house. 🙂 Ill let you know. Link to comment
Don42 Posted January 27, 2021 Author Share Posted January 27, 2021 Update. Lightbox anything support got back to me, and their code addition below worked. So simple. Im going to restart my router anyway because we were the only household I know of having the issue with lazy images in the first place. Thanks, Don "To fix the issue, add this code to Code Injection below the plugin code:" <style> .c-lightbox .gallery-slideshow-item-img { opacity: 1; } </style> Link to comment
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