johnnyaugust Posted January 22, 2021 Share Posted January 22, 2021 Site URL: https://johnaugustdesign.com/work Hi! I'm trying to get my background video to play on the 3rd section on https://johnaugustdesign.com/work It's saying it's found, but nothing is displaying. Can you help? Link to comment
RyanDejaegher Posted January 22, 2021 Share Posted January 22, 2021 Hey @johnnyaugust I'm the video playing back for me on desktop. A common issue people run into is that video backgrounds won't playback on mobile devices. This varies from device to device but it's not necessarily a bug, it's intended to help with load times on mobile devices. Philadelphia, PA 👉 Squarespace Tutorials Chat/Message on FB Messenger for quickest response: https://m.me/dejaegherryan Link to comment
julishtv Posted January 23, 2021 Share Posted January 23, 2021 On 1/22/2021 at 8:11 PM, johnnyaugust said: Site URL: https://johnaugustdesign.com/work Hi! I'm trying to get my background video to play on the 3rd section on https://johnaugustdesign.com/work It's saying it's found, but nothing is displaying. Can you help? Hi there! I'm running into the same issue:https://marigold-triangle-hnhf.squarespace.com/config/ This is happening on desktop -not on mobile. It says it's 'succesfully located' but then it doesn't show. (screenshot attached) Tried to implement other videos as well, just to make sure this is a sqaurespace issue. Did anyone find a solution for this? Thank you! Link to comment
johnnyaugust Posted January 23, 2021 Author Share Posted January 23, 2021 5 minutes ago, julishtv said: Hi there! I'm running into the same issue:https://marigold-triangle-hnhf.squarespace.com/config/ This is happening on desktop -not on mobile. It says it's 'succesfully located' but then it doesn't show. (screenshot attached) Tried to implement other videos as well, just to make sure this is a sqaurespace issue. Did anyone find a solution for this? Thank you! Heya! I found that Vimeo works much more consistently. Link to comment
julishtv Posted January 23, 2021 Share Posted January 23, 2021 On 1/22/2021 at 8:15 PM, RyanDejaegher said: Hey @johnnyaugust I'm the video playing back for me on desktop. A common issue people run into is that video backgrounds won't playback on mobile devices. This varies from device to device but it's not necessarily a bug, it's intended to help with load times on mobile devices. 2 hours ago, johnnyaugust said: Heya! I found that Vimeo works much more consistently. Hi! Yeah, that would be my second choice, but I'm wondering if someone found a solution for the Youtube version. As only have a basic account and apparently basic vimeo accounts aren't supported. -.- Link to comment
julishtv Posted January 24, 2021 Share Posted January 24, 2021 20 hours ago, johnnyaugust said: Heya! I found that Vimeo works much more consistently. I solved this by clearing my browsing data for the last 7 days. Link to comment
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