html My video background wont display

Site URL: https://johnaugustdesign.com/work

Hi! I'm trying to get my background video to play on the 3rd section on https://johnaugustdesign.com/work

It's saying it's found, but nothing is displaying. Can you help?

On 1/22/2021 at 8:11 PM, johnnyaugust said:

Site URL: https://johnaugustdesign.com/work

Hi! I'm trying to get my background video to play on the 3rd section on https://johnaugustdesign.com/work

 

It's saying it's found, but nothing is displaying. Can you help?

Hi there! 

I'm running into the same issue:

https://marigold-triangle-hnhf.squarespace.com/config/

This is happening on desktop -not on mobile.

It says it's 'succesfully located' but then it doesn't show. (screenshot attached)

Tried to implement other videos as well, just to make sure this is a sqaurespace issue.
 

Did anyone find a solution for this?

Thank you!

5 minutes ago, julishtv said:

Hi there! 

I'm running into the same issue:

https://marigold-triangle-hnhf.squarespace.com/config/

This is happening on desktop -not on mobile.

It says it's 'succesfully located' but then it doesn't show. (screenshot attached)

Tried to implement other videos as well, just to make sure this is a sqaurespace issue.
 

Did anyone find a solution for this?

Thank you!

Heya! I found that Vimeo works much more consistently. 

On 1/22/2021 at 8:15 PM, RyanDejaegher said:

Hey @johnnyaugust I'm the video playing back for me on desktop. A common issue people run into is that video backgrounds won't playback on mobile devices. This varies from device to device but it's not necessarily a bug, it's intended to help with load times on mobile devices. 

2 hours ago, johnnyaugust said:

Heya! I found that Vimeo works much more consistently. 

Hi! 

Yeah, that would be my second choice, but I'm wondering if someone found a solution for the Youtube version. As  only have a basic account and apparently basic vimeo accounts aren't supported. -.-

20 hours ago, johnnyaugust said:

Heya! I found that Vimeo works much more consistently. 

I solved this by clearing my browsing data for the last 7 days.