Elfsight Widgets

Hello! Our apologies for the long wait!
We will be glad to answer your questions and dispel doubts. To begin with, lots of independent detailed reviews of our service can be found here: https://www.g2.com/products/elfsight/reviews
What exactly causes you doubts? Can you please share the feedback you rely on when making a decision? Keep in mind that before buying any of our our widgets, you can always try them out for free. Our free plan does not limit your functionality in any way - you can use all the widget functions freely, and then make a purchase decision. In addition, if you have any questions while using the widgets, our Support Team is always there to help you out.

Hi Jonathan!

We are really sorry that you think so badly of us as a service. However, let us explain the things you most doubt about.

1. We care about our users and would never ruin their credibility and integrity of their website . Before your views limit runs out, you will get several notification emails from Elfsight Apps, so it won't come as a surprise. When your views limit is over, the widget on your website will be deactivated either until you upgrade your subscription plan or until the next views refresh date. When the widget is deactivated, it just won’t be displayed on your website - we won’t replace it with any advertising.

2. Also, regarding the number of views, you can always check it in your admin panel (see how close you are to the limit and if there is a need to upgrade the subscription) or ask our support team, and they will be happy to explain to you all the points you have concerns about.

3. There’s no doubt  that someone from the Squarespace community will answer you questions really soon. However now you can ask our users, who recommend us on G2 or on Facebook - https://www.facebook.com/elfsight. Ask them in the comments or via the direct message and we’re sure, they will be happy to share some experience about Elfsight service with you. Maybe you will find all the necessary info you need to know about our widgets.

4. Yes, you guessed right! We’re a company that was founded in Russia, however, we have a lot of developers and other specialists from different parts of the world. And as for hacker attacks, it's certainly flattering to hear (thanks, you made our day), but we are just a team that develops website widgets and we are still far from the famous Russian hackers, if they exist at all. We are not personally acquainted with them and, unfortunately, they did not share with us how to add malicious code to our widgets. So we just offer widgets and that's it.

Anyway, thanks for your comment! We understand how difficult it is to choose reliable service and we’ll do our best to prove Elfsight is a team you can count on. If you have any doubts, contact us and we will tell you all details about the widget functionality, subscription plans and more.

We’ll be looking forward to hearing from you!

Best regards,
Elfsight Team

Thank you for your clear, helpful, and comprehensive response. I really appreciate it.

I've now PM'd over 12 individuals who provided positive reviews on Elfsight's FB page. Most have responded and affirmed a very positive experience with Elfsight's apps as well as their Customer Service.

@JonathanPenner

Hello!
Thanks for reaching out!
We're glad to hear that and we'll be happy to see you among our clients. Don't hesitate to contact us, we'll be delighted to help you and answer any other questions. 
Have a great and productive year!

Regards, 
Elfsight Team