teacreek Posted October 4, 2020 Share Posted October 4, 2020 Site URL: https://teacreek.ca All that shows up is a big blank space on our website home page! NOT GOOD! I have: √ reset the Instagram social link. It works fine, new images load up fine and are copied to squarespace fine. √ adjusted the gallery settings √ added and removed the gallery √ changed the gallery format (grid, slideshow, etc) It shows up fine in editing mode, but as soon as I save and view the website, a BIG WHITE BLANK SPACE is where the gallery should be. I tested on my phone, different browsers, and no go. SUPER NOT GOOD. Any solutions? Also, this forum layout sucks. Thanks in advance for ANY solutions or workarounds. Link to comment
creedon Posted October 4, 2020 Share Posted October 4, 2020 No solution at this time. Just an observation. Your home page looks good to me. Is this the Instagram gallery that is not showing up for you? I'm on macOS using Chrome. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
teacreek Posted October 4, 2020 Author Share Posted October 4, 2020 @creedon Yes it is. I'm also on MacOS on Chrome, still no go. I've cleared the cache too. Still no go (still blank). Wonder if it is a cookies issue? Because it also shows up blank on my other devices... Will try clearing cookies and see? *update* cleared cookies and cache and all browsing data in Chrome, still nothing showing up in the instagram gallery. I am stumped. Link to comment
teacreek Posted October 4, 2020 Author Share Posted October 4, 2020 I noticed it shows up ok when I use the subdomain: https://teacreek.squarespace.com/ But not when I use the domain: https://www.teacreek.ca/ On both Chrome and Safari on my MacOS. Link to comment
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