Jump to content

Stopping Mobile Image Loading as a Fallback

Recommended Posts

  • Replies 2
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

9 hours ago, Dundrum said:

Wondering if anyone has done some customisation around the mobile fallback image and not getting it to display on a slow connection on desktop - is there anyway to just have the fallback image display only on mobile?

The fallback image is designed to appear whilst background videos load. On fast connections, videos will appear almost instantaneously, but on slower connections, it can take much longer for background videos to load. Falling back to a quality banner image is an elegant solution for visitors who are in a slower connection and will not see the video for an extended period of time - if ever. 

You can reduce the chance of the image appearing by reducing your video length and resolution. However, if you disable the fallback image, the background overlay (a solid colour background) will appear instead whilst the video content is loading. Is this your preference?

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.