MaryPhilip_ 42 Posted October 7, 2019 Hi there, Currently the product variant option is only allowing one character on iPad. Now that the iPad has had it's big update and Apple featured Squarespace in their presentation for the new iPad, I imagine this is just a teething issue. Apologies if this is the wrong place in the Ciricle Forum to post this. If anyone has any advice to help that would be great :) Mary 2 brandon and paul2009 reacted to this Hi 👋 I'm a Squarespace Expert Member, Circle Member & only Squarespace Authorised Trainer in Scotland. Hit the little 👍 if I've helped. Need help? Get in touch. Share this post Link to post
paul2009 29,123 Posted October 7, 2019 Hi @mary I see the same issue on iPad on the latest iOS. Unfortunately, despite the hype at the Apple Special Event last month, Squarespace don't officially support the use of an iPad browser for managing Commerce settings - or at least that's what the support page still says. It may be worth reaching out to Squarespace Customer Care to report the issue and to check their policy regarding iOS. As a side note, neither the Squarespace App (for iPad) nor the Squarespace Commerce App allow you to edit the variants either. 1 brandon reacted to this Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include. I am a Squarespace Developer and Squarespace Circle Leader with a strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form Extension, Datepicker Extension and Age Verification Extension. Need a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Book a Squarespace Expert when you need help. Share this post Link to post
MaryPhilip_ 42 Posted October 8, 2019 Hey @paul2009, Completely agree, I was hoping that with the hype at the Apple event that they would be more supportive in the iOS on iPad. Good shout, I've reached out to their team on Customer Support and Twitter who said they will pass it along already. They've said they don't support iOS which is a shame for the hype we've already mentioned. So fingers crossed they add it to the app. P.s. I saw on another post Paul that you said the emojis won't working for you in the forum - they aren't working for myself either. Hope you are well! 1 paul2009 reacted to this Hi 👋 I'm a Squarespace Expert Member, Circle Member & only Squarespace Authorised Trainer in Scotland. Hit the little 👍 if I've helped. Need help? Get in touch. Share this post Link to post
