Jump to content

Remove form data from confirmation email

Recommended Posts

Does anyone know how to remove form data from confirmation email?

I have several forms attached to service (non-physical) products on my website. When a visitor fills out this form and makes payment, they receive a confirmation email with all of their responses to the form questions. I would like them to continue receiving the confirmation without the form data because of privacy concerns. However, I cannot figure out away to do this by modifying customer notifications... Ideas?

Thanks so much,Brian

Edited by DigiAlpha
Initial Revision
Link to comment
  • 1 year later...
  • Replies 2
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

On 7/23/2019 at 1:58 PM, Digital-Alphabet said:

When a visitor fills out this form and makes payment, they receive a confirmation email with all of their responses to the form questions. I would like them to continue receiving the confirmation without the form data

 

5 minutes ago, MamaMoon said:

i am having the same issue - have you figured this out?

 

Although you can customise notification emails, you cannot modify the section of the email that includes data from Custom Product Forms or Checkout Forms. These areas will always appear in order notifications.

If you need to capture information that cannot be shown in these emails, you must use an alternative method to capture the data.

 

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.