B-Drive Posted July 23, 2019 Share Posted July 23, 2019 Does anyone know how to remove form data from confirmation email? I have several forms attached to service (non-physical) products on my website. When a visitor fills out this form and makes payment, they receive a confirmation email with all of their responses to the form questions. I would like them to continue receiving the confirmation without the form data because of privacy concerns. However, I cannot figure out away to do this by modifying customer notifications... Ideas? Thanks so much,Brian Link to comment
MamaMoon Posted October 28, 2020 Share Posted October 28, 2020 Hi - i am having the same issue - have you figured this out? Link to comment
paul2009 Posted October 28, 2020 Share Posted October 28, 2020 On 7/23/2019 at 1:58 PM, Digital-Alphabet said: When a visitor fills out this form and makes payment, they receive a confirmation email with all of their responses to the form questions. I would like them to continue receiving the confirmation without the form data 5 minutes ago, MamaMoon said: i am having the same issue - have you figured this out? Although you can customise notification emails, you cannot modify the section of the email that includes data from Custom Product Forms or Checkout Forms. These areas will always appear in order notifications. If you need to capture information that cannot be shown in these emails, you must use an alternative method to capture the data. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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