brandonhendrickson 0 Posted July 19, 2019 (edited) Hello! I’m struggling to add an animated GIF to a page. Every time I insert it, it turns into a static JPEG (specifically, one called “public.jpeg”). Possibly relevant: I’m using the iOS Squarespace app to insert it into the page. (I’m on vacation, and only have my iPad with me.) At the moment, you can see the results of this at adhdSAT.com/resources . At the very bottom is the file I’ve uploaded (now magically turned into a static JPEG). Edited July 19, 2019 by brandonhendrickson Initial Revision Run a test-prep company, and a group where little kids get together to make brunch and talk philosophy. Starting a school. Share this post Link to post
shadmonmejan 2,595 Posted July 19, 2019 Hi, can you send me the gif image? Maybe I can help you. Share this post Link to post
paul2009 29,112 Posted July 20, 2019 There's nothing that the customer community can do to solve this; we cannot logon to your site to troubleshoot issues. Squarespace Customer Care should always be your first stop for questions about your site or account. They can determine if this is a fault. You can reach out to them here. Hi, I'm Paul, founder of SF Digital, a specialist company building the features that Squarespace didn't include. I am a Squarespace Developer and Squarespace Circle Leader with a strong reputation on the Squarespace Forum. I'm trusted by thousands of Squarespace users worldwide, including designers, freelancers, business owners and agencies. My extensions add capabilities to Squarespace websites around the globe. They include the Enquiry Form Extension, Date Picker Extension and Age Verification Extension. Need a custom Squarespace extension? Tell me about the functionality you need. Note that some links in my posts may be affiliate links. Share this post Link to post
