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sharben

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Everything posted by sharben

  1. Hello everyone, I've integrated Stripe for payments in my Squarespace store and set up taxes for customers from different countries. However, I'm facing an issue with configuring a business customer flag. When a company makes a purchase, they need to provide a VAT number, which would result in a 0% tax rate. I've seen that this can be configured directly in the Stripe checkout form, but it doesn't appear to be reflected on Squarespace. How can I properly set this up so that business customers can enter their VAT number and have the correct tax applied during checkout? Thanks in advance for your help!
  2. Hi everyone, I tried uploading a file as a downloadable product, but the upload gets stuck at 66% and doesn't proceed further. Since I have hundreds of products, it seems impossible to do this through the web interface. I haven't found any other methods to upload them. Can anyone suggest a solution or provide a way to resolve this issue? FYI, the files are less than 300 MB. Thank you!
  3. Hello everyone, I'm in the process of setting up an online store on Squarespace to sell my video sequences, which total tens of terabytes in size. Unfortunately, Squarespace's storage limitations prevent me from hosting such a large volume of data directly on the platform. My concern is that Squarespace generates download links for digital products, and I'm unsure how to integrate an external storage solution while maintaining the seamless purchasing and downloading experience provided by Squarespace. Has anyone faced a similar challenge? What are the best practices or tools for managing large files and integrating them with Squarespace's e-commerce functionalities? Any advice or recommendations would be greatly appreciated. Thank you in advance for your help!
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