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Found 21 results

  1. I'm a small business owner in Australia and I sell both GST applied AND GST free products. I'm currently spending a small fortune with accountants trying to manually reconcile my sales waiting for Squarespace to catch up to their competition in this area by offering a checkbox to offer product items tax exempt. Has there been any movement in the last two years on this?? Or is there a reasonably effective workaround?? Right now my only option seems to be to move platforms back to Shopify?
  2. Hi there, I'm working on a Webshop that needs to have 2 sales tax options, 7% and 19%, depending on the product. The shop is in Germany and it's mandatory. Any Ideas on how to do this or how to work around it? Hope I'm not the only German using Squarespace e-commerce 😁
  3. Is there a way to set squarespace to remove UK VAT for EU countries at checkout. I want prices to be shown on the site as inclusive of tax as my main customer base is the UK, but then takeoff VAT for EU buyers so they can then pay local Vat and duties directly.
  4. Site URL: https://www.cardertech.co.uk/shop/tenfour-pedals Does anyone know how I can deduct the UK VAT amount of 20% for export sales while still showing UK customers the final price they pay for items in the shop (this is a UK requirement - tax/vat should not be added at checkout). So the scenarios are: UK buyer sees item at £120 in shop - Adds to basket & checks out and see's that this price includes VAT - Pays £120 German buyer sees item at £120 in shop - Adds to basket & checks out and see's that 20% is removed when he sets his delivery address to germany - Pays £96 Thanks 🙂
  5. Hi there, I know this is not possible at this point, but this is URGENTLY needed and is a big loss for many European businesses that are using Squarespace. It is required in B2C business model to show ONLY the end price where the VAT is already included. So you have to select the option where tax is already part of the product price. But then there is an issue, if you want to deliver to non European Union countries (Switzerland is a good example), you are not allowed to collect German VAT from the Swiss customers, since it is a totally different amount and also, because the customs are imposing their local Swiss taxes when the package crosses the Swiss border. So this puts the business in a very non flexible position, where you need to exclude this country from the delivery list completely, which is not only financial loss of the potential revenue, but is also discriminating for the potential customers in non-EU countries. Dear Squarespace team, there must be a very simple and easy fix for you, how to make it more flexible, it could be an easy option, where you can actually deduct the VAT, so let's say in the "Tax" section, I can also exclude particular VAT % from specific countries, so it is the same system as you have now, but just "negative", meaning it will remove the unnecessary tax during the checkout automatically. Sort of working like "discount", but obviously is legally and from taxes perspective reflected accurately on the invoice. You have a great product, but this kind of flaws are pretty frustrating for someone who is in Europe and wants to try all the available options there is order to find the right target group and the right way. Thanks.
  6. Site URL: https://www.gov.uk/guidance/vat-and-overseas-goods-sold-directly-to-customers-in-great-britain-from-1-january-2021 Given the recent guidance provided as part of Brexit, oversees sellers selling goods to customers in the UK less than 135 GBP need to collect UK VAT at the point of sale (then track and remit directly back to the HMRC). Earlier this year, functionality was added to Squarespace Commerce that allows us to set Minimum Order Amounts that customers must meet before they can complete check-out. In order to make compliance with UK Brexit Transition Policy easier, it would be helpful if we could set a Minimum Order Amount by Country. This would allow me to impose a Minimum Order Amount of 135 GBP on orders shipping to the UK, while leaving a Minimum off of all other orders (the price point of my products range from $12-25). Without this functionality, as a small business, I have to consider no longer shipping to the UK due to the administrative burden of VAT remittance. Thank you for your suggestions and support of this new functionality request!
  7. Site URL: https://kelobee.com/ Hi everyone, As i am below the threshold for VAT here in the UK I have not yet registered. Can anyone tell me how i set up my taxes section if i'm not charging vat? Also do i need to state on my site that I am not VAT registered? probably a crazy simple question but i'm new to all this and struggling to find the answer.
  8. hi folks - total newbie here, looking for a bit of advice from more experienced users if you have the time. I'm looking into setting up an online site selling books and gift items both as one-off items and as monthly subscriptions. I've signed up to a squarespace trial and really like the intuitiveness of what I'm seeing so far, but having looked through the help guides and searched through this forum, I'm beginning to suspect it can't quite offer what I'm looking for. 1. I've seen some comments that squarespace hasn't adapted well for selling to the EU in a post-brexit world - is that still the case? (I'm Northern Ireland based and would want to sell to both UK and Ireland with ease). 2. it seems to be the case that a single VAT rate is set for the store, rather than being set for each individual product according to the VAT rate applicable for that product - have I understood that correctly? 3. There seem to be limitations on the degree to which customers can update their subscription details - update address, change billing date etc.. - are there any workarounds for that or is it just something you'd have to live with? thanks for taking the time to read this far - would be great to hear what your thoughts are.
  9. I need to add VAT to JUST the shipping cost (UK based). Squarespace has informed me this isn't a built in-function they have at the moment, which isn't ideal. I was hoping someone else would have a workaround as there are many businesses who sell products that don't need VAT added to the products, just the shipping. Thank you
  10. Hi. I have recently added a product to my squarespace website and the VAT calucation doesn't seem right. I have added two countries (Germany and the netherlands) and set both to 21% VAT. The product costs 39,50 Euro including VAT. The VAT is displayed as €6.86. (Instead of €8.29) Does anybody have an idea what could be wrong?
  11. Hi, I have recently become VAT registered in the UK and sell products that are both zero rated and standard rated for VAT. Can someone explain how I set up both types of product within Squarespace as I'm currently struggling to do this?
  12. Hi, I am selling both physical and digital products on store. For selling physical products, I set the VAT for some countries in such a way that includes the tax for shipping cost. However, that is not needed for the digital, and I want to stop my tax rule for physical products appearing for the digital product when checkout. This is how it's shown for all products now. I want to set a separate tax rule for physical and digital product each. Is that possible at all?
  13. Site URL: http://www.isolapress.com/shop Hi there I'm still trying to get my head around the possibilities of sending purchases to the EU from the UK, after the VAT / DDP rule change in July. Is it possible to integrate an API that calculates the duties and taxes necessary into the SqSp checkout process? I'm thinking something like the below: https://www.taxamo.com/taxamo-assure-rmg/integration If so, how would I go about this? With thanks for any help or experience you can share.
  14. Hi, My website currently ships internationally from the UK to EU countries without vat being charged. From 1st July, changes to EU Vat rules state that for any orders under €150 euros, vat should be charged at the countries rate. Above €150 no vat to charge. I cannot see a way how i can charge vat on orders under a certain value by country. Alternatively, i can amend the website to only accept orders above the €150 euro value, but this would be sitewide. I would have thought squarespace would be aware of these changes and made the following option available: 1. Set minimum order value by country Any news if this is going to happen? Any help would be greatly appreciated. Cerianne
  15. Hi, I'm selling products on my SS with in-price VAT, however the calculation appearing on invoices isn't correct. For a 49€ product with 23% VAT (collecting in Portugal) the invoice shows 9,16€ as VAT instead of 11,27€. Anyone can help? Thanks!
  16. I hope someone could help me. This has never been an issue before and I'm not sure what's changed. I'm trying to update my credit card information and the site keeps asking me to fill out VAT-information, even though I'm not exempt from VAT and I don't have a business. How can I remove the VAT-exemption and/or bypass the questions regarding VAT?
  17. Hello everyone, I have a small issue that I was hoping I get assistance in. I am working on a POD T-shirt business that is online-based. The business is based and registered in the US. I use Printful as my printing company. I use Squarespace for the website that includes a shop and selling page. When a customer in Europe orders a product, how does the VAT come into play? Printful already charges me VAT to fulfill and ship the order the European countries. Should I add the VAT price to the final price on SquareSpace and have them pay 0% VAT in this case? Or manually add VAT (according to each EU country) on checkout and this will be added to final price later on? For example, let's say Printful charges 12$ to fulfill the T-shirt, 2$ for shipping to Germany and 2$ VAT to Germany. Therefore, I am being charged 16$ as the seller from Printful. Let's say the customer who buys my product gets charged 16$ for T-shirt (4$ net profit), 2$ for shipping (so I don't pay shipping from Printful out of pocket) and 2$ VAT (again so I don't pay it out of pocket), would that be enough and legal? Am I missing any step? Who handles the VAT once it is payed? Should I be registered for VAT in EU to be able to ship there? I would really appreciate any help. Thank you!
  18. Is the tax feature only for certain users/businesses? or should even small volume hobbyists use it? I use a UK drop-shipping company for fulfilment, so I have to pay VAT. I have included VAT in my marked-up store prices. I am shipping internationally. My own artwork prints, nothing that will be substantial. The price will remain unchanged, whether i incorporate VAT to cover the costs, or remove it only to add it back on via the squarespace tax feature - but is there any reason/obligation why to do one instead of the other? Thanks
  19. Hi all, I have a side site to my main site, used for wholesale customers. I have customers in UK who pay VAT on the purchases, then USA customer who doesn't. Is there a way to edit the checkout so certain customers pay VAT and others don't?
  20. Site URL: https://ergoji.com Hi there, is it possible to put ex Vat with the price on the shop page e.g. €549 (Ex VAT) so people will be aware it will be added to their cart later?
  21. Site URL: https://operabeds.com/cart I am in the process of setting up a website and ecommerce site for a company in the UK healthcare industry. Some charities and private indivuduals are VAT exempt as long as they declare that at the point of sale (see axample screenshot from a Shopify site). Shortly after advising the customer to use the Squarespace platfom (for reasons of Design, SEO and the fact that I am very familiar with it), they asked me to check if the platform could deal with VAT exemptions. The support site says it can't be done and I also read on the forum that quite a few UK Squarespace site are currently struggling to adapt their site to shipping to the EU without VAT. Is there a way around it with costom code? Does anyone know if squarespavce is working on this or do i need to look for another platform? Hope you can help Vincent
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