Mmmwhhh

I would like to join the chorus of Squarespace customers on here who are losing sales due to my replies going to spam on most emails I receive from the SS form submission. The response that this is an email issue and not a squarespace issue seems to be willfully disregarding the fact that this is a recurring problem specific to emails that originate from the Squarespace contact form submissions. This is clearly a squarespace issue since it only happens with emails that originate on SS sites and it is clearly affecting a lot of SS customers. I would love to see an actual solution here. This happened to me twice just yesterday.

I’ve been having this same issue for years. I have a personal website and use my personal gmail account that I’ve been using for nearly fifteen years. All replies i send to customers that contact me via the form submission on my website go directly to spam. I have yet to find a fix. I hear many people say “this is an email issue” and not a Squarespace issue, but it ONLY happen with clients who contact me via the squarespace form. It’s absolutely costing me work and I would love to find an actual solution.