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kavsquires

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  1. I will submit a support ticket, but I am guessing that as this is a custom code error, it will not be something they will address. Thank you for your response!
  2. I am experiencing the exact same issue. Has anyone found a solution to this? https://wholehealthpartners.com/reset First 'Join Now' button set up for now; links to the payment section.
  3. Switching over to Fluid Engine has brought on it's share of issues; I'm sure those will be ironed out in the future. I suppose I should manage my expectations. I get frustrated when Squarespace support talks around errors and instead relies on designers/developers to do their work for them - - like YOU did today. I'm very thankful for your time and knowledge. You've saved my day! K
  4. Hey Ziggy! Thanks for responding! https://wholehealthpartners.com/secrets <a title="Add to Calendar" class="addeventatc" data-id="sm15855969" href="https://www.addevent.com/event/sm15855969" target="_blank">Add to Calendar</a> <script type="text/javascript" src="https://cdn.addevent.com/libs/atc/1.6.1/atc.min.js" async defer></script> This is the code for the AddEvent calendar button. This was the best I could do, placement-wise. The 'preview in safe mode' error message takes up so much extra space that I have no control over. Squarespace support is basically treating me like I'm an idiot and gaslighting the problem altogether. I'm beginning to wonder why I encourage clients to use this platform.
  5. I am having an issue resizing the Squarespace embed code box once I add a code snippet. There is a 'Preview in Safe' mode message and button that appears after code has been added (button doesn't function for me) and the box size can't be customized correctly, causing element overlaps and/or extra space below the box. I have contacted Squarespace support, which gave me a laundry list of troubleshooting tips regarding my browser - which I dutifully did, to no avail. They told me that they couldn't duplicate the error, but they were using an empty embed code box to demonstrate, instead of an embed code box with code in it. It doesn't seem to matter the source of the code; I'm seeing the issue with both a Convertkit form code and an AddEvent button code. I have followed all recommendations in regards to my browser: 1. I have the most updated version of Chrome 2. I've opened the editor in both Incognito mode and used an entirely separate browser (Safari) 3. I've disabled all Chrome extensions 4. I've checked that cookies, javascript etc. are enabled ... and so on and so forth. If someone can offer any advise, I'd much appreciate it. Thanks in advance!
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